How do I process a refund received by a Euro Supplier so it shows NZD and Euros?

SarahMeikle

I overpaid a Euro Account and they kindly refunded, but when I processed the NZD Deposit to the Euro supplier account, it shows the NZD amount under foreign amount as well, and doesn't change to Euros! Also I had to create an invoice to cover the accidental overpayment as it wouldn't allow me to pay more than was owing (I later offset this with a credit note) Got myself in a right pickle!!

Datarec

Hi @SarahMeikle

You indicated: "when I processed the NZD Deposit to the Euro supplier account, it shows the NZD amount under foreign amount as well, and doesn't change to Euros!"

Consider providing a step-by-step description of the process you are performing, with some screenshots to better illustrate the issue (redact any personally identifiable information where necessary).

This can give the reader added context about what you are seeing and where you are seeing it, which may help with understanding the issue.