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Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 29 March 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEDT) Saturday 29 March 2025 12:00AM to 4:00AM (NZDT) Sunday 30 March 2025 ā Ā IMPORTANT ā Thisā¦
Hi everyone, Whether youāre new to Reckon Accounts Hosted or a seasoned veteran, weād highly recommend checking out this info on how your sessions work after logging in to the Reckon Accounts Hosted service. What is a session? When you login and launch your Reckon Accounts Hosted file, you connect to our servers and startā¦
Multi-Factor Authentication (MFA) on your Hosted account has become mandatory on 15 May 2024 and you will be MFA challenged once in a 24 hour period per device when logging in. Don't worry though, setting up MFA for Reckon Accounts Hosted is really easy! š 1ļøā£ Login to Reckon Accounts Hosted. If you haven't setup MFA yet,ā¦
Follow the steps below to create a backup file with complete verification. With your company data file open in the Reckon Accounts software. 1. Click on theĀ FileĀ menu >Ā Save Copy or Backup 2. Select theĀ Backup copyĀ optionĀ and thenĀ click theĀ NextĀ button 3. In theĀ Save Backup: MethodĀ screen, click on theĀ OptionsĀ button 4. Inā¦
As part of a regular data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows If you see the Save Backup: Method screen, click the Options button. If you see the "Saveā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
The Reckon Accounts Hosted team has put together a really helpful guide on best practices that will help you get the best experience from your Reckon Accounts Hosted software. Check it out below!
Hi, I'm having trouble printing invoices since the last maintenance. Does anyone have the same issue? and any advise on how to fix this? Then the program just stops responding.
Is anyone else having trouble printing today?
This account was used for transferring personal money as a "loan" when required and then transferred back when possible. I am looking for clarification of what the starting balance was when we first did this. Thanks Rachel
We recently changed our bank account and received small test deposits from Google, PayPal etc of less than 50 cents each into our account. What's the best way to enter these deposits into Accounts Hosted? Thanks.
Hello, It has been recently bought to my attention that YTD totals for our employees are not showing correctly on their payslips. It is only showing the totals for the previous month, not for the entire year which up until midway through January it was occurring correctly. We recently had email sending issues so payslipsā¦
Hi everyone As you may know Optus is currently experiencing a significant service outage, more info here and here. This is affecting Optus mobile customers from sending and receiving text messages which will impact the ability to receive MFA codes when logging into the Reckon Portal. If you're an Optus customer who usuallyā¦
We (employer) as already in Place of Salary Sacrificing through Fringe benefits (for Mortgage Loan, Novated Car lease, or Entertainment Cards) to Employees, My question, can we also provide benefits through Salary Sacrifice Super to all those employees on top of this? Although they are getting maximum benefits throughā¦
I have entered a payrun, however the owner of the business has done the bank transfer and accidently shortpaid one of the employee's. How do I process this? As Reckon automatically creates the cheque in the bank account. I can't reconcile as it differs to the actual amount that goes through the bank. Please can someoneā¦
I am getting so confused with what should be reporting where. What figure should be appearing in W1 In BAS I have selected super items as advised in a seminar so adjusted gross is appearing. Is thast correct? Total Gross appearing when I generate STP is actually the adjusted gross figure is this correct? I really need aā¦
One employee's information for PAYG from STP reporting through Reckon Gov Connect does not show up in their My Gov. When we report STP it shows as successful and sumbitted. We have approximately 30 employees and this person is the only one that has this issue, have triple checked their information and it matches correctly.ā¦
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.