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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
not each month, but year to date
Hi, We have an employee who is currently being paid by Workcover for approximately 3 months and we need to accrue and pay super. Is there a way we can record super via Payroll, as I tried, and it wouldn't accept as no earnings are recorded. Cheers Karina
Had a laptop malfunction and could not logout of hosted as per normal. How do I regain access
Hi, I'm new to reckon hosted. I tried to enter new employee to reckon part time and full time. Do I have to tick the box leave liability for personal and holiday? Under accrual period, Do I have to put every hour or every pay? Can Reckon hosted tell when is the new employee be eligible to get paid for their personal and…
Hi Team, I have successfully uploaded the QIF file but when I do select the Bank account to which it should be uploaded that pop-up disappears & then the next Popup option is not showing in it. I tried to change Browser, PC but still it is not being Imported. After pressing Ok here no action is coming forward like nothing…
I need to declare wages for WorkCover QLD, is there a report that gives the gross PAYG salary and wages superannuation payments any additional benefits provided to your workers any payments to individual sole trader contractors payments to apprentices, if any All in 1 (one) report?
HI all I can now not login my RAH file. First issue was with the spelling dictionary, second issue was I am printing customer invoices, the screen previews was only picking up my logo and nothing else, I have logged out several times, including logging off remotely. Now I cannot log back in.
I have a payroll that I do for a client in his account in Hosted. He employs mostly working holiday people, but recently a few of the workers who have been with him for a while have been granted a bridging visa. I have no idea of how to deal with this! Should I disengage the workers then re-employ them with the new visa…
I have been on Reckon Hosted this morning and mid work I suddenly was hit with a 502 Error stating that "CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. we can't connect to the server for this app or website at this time….." Is anyone else…
I really need some help with trying to enter a lump sum Salary Sacrifice Super payment through STP please. I’m being told I can’t do it as it’s a negative pay run but there must be some way I can record it through STP. It has all been ok’d by the accountant but need to figure out how to get it to the ATO please.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.