This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
I submitted payroll this morning and it came back with an error message? First time I have encountered this. "ATO sent the poll response but the service failed to deserialize it"
This discussion has been moved.
This discussion was created from comments split from: How do I change our branch code from 001 to 002 for STP?.
Hi there. I am lodging the first STP for a company and have noticed that it shows the branch code as 002. It should be 001. It is Reckon Accounts - can anyone help? I have just rung and registered the software ID with the ATO.
Hi, since upgrading to Reckon Accounts 2024 my Payroll has been reporting the Gross Pay incorrectly when the STP file is lodged on Reckon GovConnect. With the 2023 version the Gross pay was reporting correctly as the total before Salary Sacrifice Super. Now with the 2024 version it is reporting the Gross Pay total as theā¦
And my .QBB as well. My only available backup is 3 months old. Yeah ā¦ I know about the cloud ā¦ now š. Tried Restore, and several Recover programs. Everything seems to have evaporated, along with most of my life. Does Reckon keep a secret backup somewhere in Windows 11?
Hi there We are only a staff of 3 so have opted for the simple plan of paysource only given Reckon is closing the accounts hosted payroll function shortly In saying that I need my monthly data to integrate from Paysource to reckon. My understanding is that as we are on the simple plan this cannot be done, but how can Iā¦
Good afternoon This afternoon in a state of desperation I added a new Outlook account that ended with my domain name. I found when I did this I was able to send the invoice or report using the email address ending in outlook.com This fix didnt stick after I rebooted the computer. After diinner Im going to delete theā¦
Good evening everyone Wasted an hour on the phone to Reckon today without a resolution Reckon 2024 will not communicate with Outlook 2019 Heres the error I get when I try to connect to Outlook As if it needed to be pointed out, the email address is correct. So is the password. This error arises when I try to use theā¦
ā¹ļø Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.