This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
I have a 2022 version of Reckon Accounts, when I open it I am informed that it is no longer able to reactivated. My 12 monthly subscription was renewed in December 2023. How can I overcome this issue please.
Hi team, I cant find my printout from the webinar I attended when upgrading to STP2 regarding setting up the payroll items after searching through everything I've owned for the last 5 years….. I have employees wanting to salary sacrifice super before EOFY and I'm wanting to confirm I have some details right. Tax tracking…
10187?? UDP or TCP? In, out or both? This really needs to be in the user guide released with the software!
I have four codes on my app. I have tried two and they are not the right ones. How do I know which one to use as I only have two attempts left.
We're in Castle Hill NSW, we're looking to set up and use the inventory (Reckon desk top) and use it for our jobs, purchase orders etc.. (we've been using a separate database for years for that). Is there anyone who can come to site for this, we need it set up to a point so we know what we're doing and can go from there.…
We have just moved to Windows 10 and now when we send out invoices, payslips or other attachments out of Reckon Desktop (Accounts) some people are getting winmail.dat files rather than the PDF file that was sent. This wasn't an issue prior to moving to Windows 10. Any fixes for this issue.
This discussion was created from comments split from: 1 deleted pay still showing on ATO STP my gov. How can I fix, please help?.
We're really excited to announce that Reckon Accounts Desktop 2024 is now available! Reckon Accounts 2024 can be downloaded from the Reckon Members Area. What's new in Reckon Accounts 2024 🆕 New tax tables & multiple tax table functionality Get the PAYG 2024/25 tax scales for the financial year ahead. The 2024 version…
Help! My computer seens to have completed an upgrade. I now cant see or print my pdf documents. I have the V5 PDF Converter installed which says it is idle. How do I activate it?
I have an issue where I cant print, email or save to PDF. After 45 minutes on the phone, I can now print and print preview, but cant email. I was told by Utkarsh that it is because we use Google for email and had to move to Outlook?. There was no issue with this until the upgrade 1 week ago so what has changed in 2023…
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