This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
I have processed 2 general jounal entries for Child Support Payments in March and April but have just realised that Child Suport is a Payroll Liabilty. If I process the Liability and then delete the journal entry is it going to mess up my reconcilliations?
I'd really like the ability to copy or duplicate purchase orders, sales orders and invoices. I know there is a 'memorise' function, but unfortunately the information changes too often for it to be useful. I'd like to be able to click on the latest order or invoice and just duplicate it. Any chance?
I will be renewing my Reckon Accounts Premier for the next financial year, my question is can the new licence be installed before 30th June 2024 or do I need to wait until I have processed the last payroll for this financial year?
Using Reckon Accounts Plus 2018... I am wondering why a bill that I have entered, that is due this month, is not showing up in the reminders? It is showing up when I look at the pay bills function, and it also shows up when I look at the supplier directly. I would like the reminders to always show until the bill is paid.…
I have a 2022 version of Reckon Accounts, when I open it I am informed that it is no longer able to reactivated. My 12 monthly subscription was renewed in December 2023. How can I overcome this issue please.
Hi team, I cant find my printout from the webinar I attended when upgrading to STP2 regarding setting up the payroll items after searching through everything I've owned for the last 5 years….. I have employees wanting to salary sacrifice super before EOFY and I'm wanting to confirm I have some details right. Tax tracking…
10187?? UDP or TCP? In, out or both? This really needs to be in the user guide released with the software!
I have four codes on my app. I have tried two and they are not the right ones. How do I know which one to use as I only have two attempts left.
We're in Castle Hill NSW, we're looking to set up and use the inventory (Reckon desk top) and use it for our jobs, purchase orders etc.. (we've been using a separate database for years for that). Is there anyone who can come to site for this, we need it set up to a point so we know what we're doing and can go from there.…
We have just moved to Windows 10 and now when we send out invoices, payslips or other attachments out of Reckon Desktop (Accounts) some people are getting winmail.dat files rather than the PDF file that was sent. This wasn't an issue prior to moving to Windows 10. Any fixes for this issue.
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