This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Should a Public Holiday still be treated as Gross Payments or should it now be Other Paid Leave? Thanks
We have had an employee resign - For STP Phase 2 payment types, do I use, 'Unused leave on termination (paid leave type U) even though technically he was not terminated.
For our payroll, we record our employees' hours against Customer:Job and Class, and use these hours to create the pay run. STP2 is forcing us to disaggregate all-purpose allowances paid to our employees, which means that I now have to split these allowances off and list them as additions instead of including them combined…
When I did my December BAS the monthly payroll I generated from Reckon did not match the ATO amount which is produced from the STP I upload. I also noticed the dates are not 1 week apart, they are changing between 10 and 4 days. I am confused and dont have the time to deal with the ATO. I have attached a screen shot and if…
How do I enter FBT benefit for a previously terminated employee in Reckon Payroll?
can any one help me on hoe to do a Geniune Redundancy through Reckon Desktop so it appears correctly on their PAYG Summary . Some of this will be Tax Free.
Software May I ask if someone know how to reset up email tax invoice from Reckon directly to the suppliers and customers? At present, the tax invoice is sent from another email box. I did try to change the email box in the Reckon. However, when i email tax invoice and it showed it was from the previous email box. Thank you
Looking for guides but can't seem to find any step by step guides. Tax codes, tax agency supplier all set up and all GST coded transactions show on the tax detail report. However: Tax Summary Report , Tax Detail Report and Tax Code exception report are pulling the relevant transactions. The issue is the Tax Liability…
Yesterday I ran payroll for staff with NO holiday hourly selected, however Holiday Loading has been paid and no holiday hours have been deducted. How is this possible? Gremlins?
We have started to migrate our clients over to Reckon Desktop 2023. We have been testing the features. When we go to email Mom Reports we used to be able to click email and when the address box came up, you could click cancel. This would bring up a new email message in outlook. Now you have to enter a valid email address…
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