This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Have we changed the first day of the week in the reports yet? The week in my town runs from Monday to Sunday NOT Sunday to Saturday This bug was identified in 2017 Can we fix this? Please and thank you Zappy +61407744914
Hi there, I would like to set up my file so that the first day of the week is Tuesday. I have been to Edit > Preferences > Time Tracking > Company Preferences and changed it to Tuesday, but when I produce P&L reports etc, the first day of the week is always Sunday. Is there something else I need to do to make this work?…
I have had to make an adjustment to 2 employee pay slips which I have done in Reckon. How do I do an update event to make sure the STP sent to the ATO is corrected as well? I have tried to do it but the amounts showing in the STP2 portal is showing up as $0.00.
Reckon 2023 plus Desktop The car insurance company is going to sent a fund for the insurance recoveries. I am not sure how to record it in Reckon. Bank DR 1200 Insurance Recoveries CR ( Income?) 2000 Insurance access fee DR ( Expense?) 700 Unexpired Rego DR ( Expense?) 100 Thank you
I mostly enter two Memo items in cheques, the first one in the top blue section showing the Invoice Number, and then, I enter the Account details, Tax Code and Amount and then some other items like dates in the 2nd Memo box. It would be a massive help to see both of these items in any and all reports I run but I cannot…
How can I make an ETP payment to an employee that I have terminated. I'm using Reckon Accounts Premier Payroll
We are new to Reckon Hosted. We would like to be able to link our outlook email to reckon hosted. Is this possible?
We have noticed that the box to be ticked to say "Submitted to ATO" on the TFN page is now gone, and the font has changed on our screen. Has there been a recent update to Accounts Desktop? Can a change be a made to a desktop version without us downloading and installing an update?
When I print out General Ledger Report for Tax Payable it only shows amounts paid to ATO (cheque payments) - not the individual transactions to Tax Payable.
I have just updated to 2023 release with STP2 and can't save pdfs. All the threads I can find relate to much older versions. I'm running parallels desktop (Windows 11) on a MacBook Air as a virtual machine. Any assistance appreciated
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