This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
Updated to Reckon Accounts 2023 R1. Now unable to save to PDF, get this error: Problem: Reckon Accounts could not save your form as a PDF file. Do one or more of the following: - Trying saving the form again - Close all other open programs and then try to save the form again - If the form does not display correctly in…
I have just purchased a new laptop and installed Quickbooks 2007/08 and restored all information but cannot activate (License Key) as I have been told that the product has been retired. Can anyone help me around this problem?
I'm running Reckon Desktop Accounts Plus and am trying to finalise an employees STP (not had to do it before). I've gone through the wizard and terminated the employment (date is in the past) but the json file created when I process the STP has NO against final pay event? What am I doing wrong?
I have recently purchased a new laptop and would like to have the software on my new laptop currently I have it downloaded on my old computer. I tried to download accounts plus software but I am getting this message pop up. I have disabled my security. I can't make the box bigger to read the error message. Has anyone come…
Using Reckon Accounts Premier Edition 2023. In the Payroll Centre I try to sort my employees by employee number, but Reckon insists on listing them as: 1 15 25 3 40 What sort of Accounting software can't list items numerically? I feel like I'm still using software from 2003. This program is so Clunky and ugly. Can't wait…
A customer payment has been entered for $10000 and applied against open invoices of exactly $10000. There are no short payments or overpayments. The amount of the payment matches the open invoice amounts perfectly in the payments screen. After saving, strangely, $10 shows as open on 1 invoice, and the payment of $10000 is…
Sucks to get old 😅 Last weeks STP appears in the portal dated 29-12-2023, instead of 29-11-2023. I don't know where I made the mistake - prolly where you enter the pay date in the payrun. I don't think you have to enter a date in the portal. The chqs appear with the correct date of 29-11-2023 in Reckon, and the STP has…
Hello, Not sure what has caused this, but recently after a back-up stopping midway, these employee names in the employee field appeared with a number and (Rebuilt) behind it, see image below. Is there a way I can delete them? or why they're there? I do import IIF files but been doing that all year without any issues.…
HI COMMUNITY, SINCE THE UPGRADE, NO MATTER WHICH OPTIONS I CHOOSE IN THE BACK UP WINDOW RECKON IS SIMPLY SAVING A BACK UP AND NOT LIMITING THE NUMBER OF BACK UPS. ANYONE ELSE EXPERIENCED THIS, ANY HELP
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