This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
in previous years I have used the reckon payroll app to submit STP (small business of 3 employees). This is the first time using Reckon Accounts 2023 on my laptop and am having trouble exporting my first pay run to the Reckon GovConnect site. I think I have set it up correctly and am able to get to the page which says…
I am getting this error message this morning when trying to open a company file. one company file opens and one does not. Thought I would try here before contacting technical support. Thanks
suddenly received a notice today (24 July 2023) when opening the software and saying my license is going to be expired on 31 July 2023? I have renewed the annual license last year in October 2023 which should be expired on 26 Oct 2023 instead of July 2023? Anyone having the same problem now?
Hi, purchased office furniture and paid with debit card on June 30, but the transaction show on bank account on July 03, this made a discrepancy when do bank reconciliation, just wondering how do i record this purchase properly? cash basis, thanks.
I have an entity that pays PSI income through payroll - one employee only. The payroll amounts vary month by month based on the consulting work. There is no regular payrun. Last actual payrun was August 2022. This previous payroll has been submitted via STP. No payrolls have been flagged as the final for EOFY for STP.…
I need to process a redundancy payment of LSL and unused annual Leave for an employee. I have set these accounts as Lump Sum payment A - type R but on the PAYG payment Summary they continue to record as Lump Sum Payment A - type T on the PAYG Payment Summary and therefore to STP I am using Desktop Reckon 2023 Help
Good morning! I have just appointed an external bookkeeper to manage my payroll. We are currently using Desktop and do all our payroll through this. However, we have manual timesheets that need to get processed and are wanting to eliminate this, particularly with now having an offsite contractor to handle payroll. The app…
We have set up and entered allowances- they worked perfectly the first week, then the following week we entered the allowances again. However they did not transfer to the employee summary section, we had to manually enter the amounts in for the payroll to include the figures. Also we noticed that different payslip…
to date, backup of file does not complete - not responding. Have left for over 12 hours, task manager shows no action, backup only gets to 30%. Original file is just over 4Gb, but holding stock data etc for over 10 years. Need to delete unnecessary data from past years. What is easiest way to do this? premier desktop.
we have gone through the STP2 wizard and have allocated the tax tracking type for Pay Item Salary Sacrifice as ‘Salary Sacrifice – Superannuation’ which puts the sacrifice amounts under SGC and Salary Sacrifice columns respectively in the ATO submission portal There is question regarding the salary sacrifice amounts; are…
ℹ️ Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
