This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi, I have to start deducting child support payments for an employee, all I know is I will have to set up a Payroll Item in deductions? Are there any instructions for doing this? Do I need to set up a deduction individually for each employee? Where does the reference number go so when it gets transferred the child support…
Good morning everyone I used to be able to choose the installation files location and now I cant This information should be added to the help files Have a great day Kr
Hello Team, With this coming FY 2024, are we going to expect the new template for STP lodgement to automatically cater to the phase 2 STP lodgement from the ATO? I saw some updates for Reckon Hosted and Reckon Payroll App, but not for Reckon Accounts. Just want to make sure there is nothing we will need to do from our end…
This discussion was created from comments split from: Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔.
Hi, Am receiving the following Error Message on lodging STP reports, please advise? The value specified for an item does not match the item type (value = "5964 ", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:PostcodeT) Hint: The Pattern constraint failed.
I use timesheet data, allocated to job sites to prepare pays. The new disaggregated hourly rate for my employess includes 3 components plus a travel allowance. Previously I added all these together and called it "daily rate inc. travel". This meant 1 line item in the timesheet per job/day. Do I now need to create 4 line…
Hi there, Am having issue with leave accrual - it is defaulting to a Holiday Pay leave accrual per pay of 2.55 instead of what I require 2.92 per pay period. When I try to adjust it automatically reverts back to 2.55. Is there another area I need to update I have seen other questions regarding this recommending updating…
Hi, although I have set employee child support deductions up already the amount is no being deducted from his pay slip. Any suggestions to solve this problem would be great. Regards Anne
Hi I have an issue after upgrading to Reckons Accounts Enterprise 2023 for STP Phase 2. For some unknown reason my Trial Balance report is now displaying with all sub-accounts preceded by the main account title. Previously the report displayed with the main account at the top and the sub-accounts displayed underneath. Can…
I have run an AP aged summary report which shows I have a credit against a supplier. I have used the fast zoom to see which credit this relates to. When I run an open balance report for the same supplier the aforementioned credit is not showing. I have opened up the credit that is showing an open balance in the AP summary…
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