This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
This discussion was created from comments split from: Tax Tracking Code for STP2.
the process STP screen says I have no payments in the given year. WTF?
Got an issue when sending batch statements, for starters it seems to be sending everything else as well (purchase orders, invoices ect.) but when it does send I get the above error then the program crashes, we use outlook desktop (365) it's also in multi user mode if that helps. Anyone know of a fix?
We are trying to backup the data file before updating to 2023 and it just keeps crashing. I was going to run a backup and rebuild before the update and it won't work. The IT manager has pointed out that the TLG file is 4GB and perhaps we could take a backup of that and the data file and then delete the TLG file before…
2 of our employees salary sacrifice into their superannuation. When creating the INB payment summary (before lodging with the ATO via STO end of year finalisation) the total is incorrect. tracking back through STP submissions they are both incorrect in the same fortnight in Sept22 - suddenly $200 down. I tried changing the…
Hi there, I have recently realised that Annual Leave continues to accumulate whilst employees are on WorkCover (in Vic) but Sick Leave does not. Is there a way to automate this in Reckon or will we need to manually add the Annual Leave entitlement hours each pay?
mapi errorcode 00000000 (0) at line 921 in sendmail.cpp
This message keeps popping up when trying to email invoices or payslips!
I need some help - I have employee that should have been registered as a WHM - Working Holiday last financial year. I am trying to correct this for the new financial year. I have changed the Income Type and entered her home country but the tax has not changed. Could someone please advise.
What does error code on STP2 ,Payee Record Count must be equal to the number of children (PAYEVNTEMP) mean ?
ℹ️ Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.