This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
I have an employee who has taken 5 days off for post treatment recovery, and this is the first injury related leave she has taken. The first 10 days of Workcover leave is paid by the employer. I am still using Reckon Accounts Premier Edition 2022 and need to correct how I have recorded it. I recorded it as Sick Leave.
Hello Team, Morning. Just wondering if anyone has an idea how to fix this? Recently (after we upgraded to Reckon 2023), we found out that our 'Company Preferences' under 'Accounting' has automatically removed the 'use account numbers' in our chart of accounts view. This can obviously be fixed by ticking the box again, but…
I have entered release date and cessation type in the employee file, but it is not showing in the STP2 file. Is there something else I need to do to make it appear?
I finalized pays (9 of them) on Sunday 2 July and showed in GovConnect as successful. I checked my MyGov account yesterday to make sure my income statement shows as Tax Ready and it is not. When I went into the side bar for an explanation it said that the last reported date I had made a submission was on 2 February 2023.…
I can tell that one employee dropped from the file but I dont know why?
Hi, I am trying to update my STP Phase 2, I'm in the migration assistant and it hasn't recognised the allowances that i have set up. I am wanting to do pays today, what can i do. I worked on this all day yesterday and my goodness it is so stressfull, I might have to end up getting an easier program.
I have just uploaded my final year report to the ATO and I have an Error message: Payee Record Count must be equal to the number of children (PAYEVNTEMP) Does anyone know what this means?
Hi there, I am wondering where Reckon knows to choose the correct tax table from? We usually pay on a fortnightly basis but will be doing an extra pay of 5 days then a 9 day pay to move to a new payroll schedule so I am thinking it would be best to use a Weekly Tax Table for those two pays. If I update the Payroll…
I am setting up STP2 in Reckon Desktop and we have some Non-Residents who selected Non-Australian Resident on their TFN Dec - Not Working Holiday Maker - What Income Type would I select for them? Thankyou greatly!
HI, I have been using Reckon for many years, evidently, I haven't been entering the PAYG & Super properly, when I paid Super, I put under a Superannuation expense account and when I paid PAYG, I put it under Wage expense account. How would I rectify this now? I have a Liability - Super account that has a big $, and a…
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