Auto removal of account numbers in Chart of Accounts
Hello Team, Morning.
Just wondering if anyone has an idea how to fix this? Recently (after we upgraded to Reckon 2023), we found out that our 'Company Preferences' under 'Accounting' has automatically removed the 'use account numbers' in our chart of accounts view. This can obviously be fixed by ticking the box again, but the trouble is, when we realise, everyone has already logged in to the system/ started working, making it impossible to switch to single user mode with ease.
Is there a bypass for this or a reason it happens? I had to revert this 3-4 times as the tick box automatically unticked itself. I also found out that it is affecting all of our files (i.e. including the back up and test files). I uploaded an IIF file a couple of days ago in the test file and found out that there were 5-6 additional accounts created as 'bank' because the account numbers were not there, and therefore the upload cannot be matched with the system.
Any help at all to eliminate this automatic untick of the box from system would be greatly appreciated.
Thanks and regards,
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