This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi I am using Reckon Accounts Home & Business 2022 on a Windows 10 PC. Will it work if I upgrade my computer to Windows 11? Many thanks, Jimbo
Hello - my client is using Reckon Accounts 2022 "Enterprise" he called it, I believe it is the desktop version (as we cannot log in to it online). He is uploading his .jos files to GovConnect and they say "success" but then there is nothing below to be submitted, see picture below. I read another post on this community…
I am getting this error in an individual tax return for 2022, the figures have been brought through from the trust that is linked. How do I fix this
Hi, This is probably a silly question but my first time applying sick leave and I want to make sure I do it correctly. What steps do I follow when creating a pay run and I need to apply sick leave for an employee?
I don't have any cloud facitilities so I was pleased to be able to install Cosmic bills linked to my desktop. I am now able to scan invoices directly to Reckon on my computer. I did this to give my accountant the ability to view any invoice to get an accurate breakup of that invoice. Also goods purchased are itemised with…
Hi , when I try to enter a transaction a popup "transfer cancelled' appears and the entry wont complete. How can I fix this. I run Reckon on a Mac through Parrallels and all is up to date. Regards Mark
Does anybody know how to map the exchange gain/loss account? It does not appear on the accounts I can map and when I run the report it keeps telling me that there is one unmapped account. Not sure why it is not pulling through to be mapped. Thank you
Hi I'm an IT repairer and a clinet of mine has QuickBooks 20.0 lite- quickbooks east start 2011/2012, I think Where can I get the installer for this ver? I have a copy of the key already
Hi, I have recently moved my accounts premier to a new desktop and am trying to log in to the Reckon gov connect portal, to upload my STP file. The details I used to login, have not worked and logged me out due to, to many failed attempts, though the details I used are what I have on file being the access details. Can't…
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6-months. This extension will allow us to…
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