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Billable time from timesheet not populating service date on invoice
Hello Reckon One community, Having entered daily timesheets, with customers specified, I was expecting the timesheet date = service date to be populated on the invoice, however this did not occur, even though I selected the relevant timesheet transaction and it is now marked as invoiced. What setting and/or functionality…
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Timesheets not importing into payrun / Classification not included in payrun journal
Hello Reckon Community, I've tried everything however something is preventing the importing of timesheets into payroll. Any ideas of what else I can try? I have - deleted payments, payruns, timesheets, re-entered timesheets. Payroll approval process is active and the timesheets have been approved. I am trying to reprocess…
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When is STP 2 be implemented on Reckon One? Will it be automatically converted to STP 2?
Hi guys. Any information about STP 2 on Reckon One?
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We only use Reckon One for Payroll. Is there anything I should be doing now re STP2?
Or will we be sent more info of what to do before 30 September? Thanks
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The new Reckon Payroll upgrade for Reckon One is launching in August!
The new Reckon Payroll upgrade is almost here! 🚀 Hi everyone! As you know we recently announced an exciting new payroll upgrade for Reckon One customers. We're super excited to let you know the new experience will be available during the week commencing 14 August 2023 🚀, with a seamless upgrade available in-product – at no…
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Receipt attachment whilst "allocating detailed payment" in bank transactions
In the Bank Transactions section whilst "allocating detailed payment", the screen shows the attachment area but an attachment can't be attached until the transaction is saved. When you save the transaction there is no option to attach, it just takes you out of the screen. I then have to manually go to the bank account and…
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Paid Family and Domestic Violence Leave (FDVL) Setup for RECKON ONE?
Can you please provide Information on how to implement PAID FDVL for Reckon One, with an implementation date of 01/08/2023? Thanks!
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Inventory management
Is there an inventory management function in Reckon One that allows us to view and manage the inventory of goods? After printing the invoice or bill, does the inventory automatically update?
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Annual Leave Accrual In Reckon One only...
I have a part time employee who has worked the following: 2 x 7.5 hour days in first fortnight 3 x 7.5 hour days in second fortnight and resigned. Contract states she works 30 hours a fortnight. I have set her up on annual leave "per pay period" prorata and calculated it in the beginning as follows: 4weeks annual leave =…
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Workers Compensation? Help!
Hi all, I have someone that hurt themselves at work and will be on Workers Comp. I have no idea what pay item to create or how to pay them their weekly Workers Comp amount. (as there won't be superannuation calculated on it) Just wanted to check as there has been so many changes in relation with Payroll and STP 1/2. and…
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Employees missing from EOFY STP Report
Hi, I have run the EOFY STP report and I have noticed that at least three of my employees are missing. All are current employees, and one is a longterm employee that has been included in previous yearly reports without an issue. I have confirmed that 'Payment summary and STP not required' is unchecked for all of the…
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Updated Termination Payment is not pulling through to payment summaries
Hi, I am just doing the STP finalisation for a client and I had to do an updated termination payment for one employee. I did an original termination for this person but then had to update it to include a lieu of notice payment. The pay slip for that updated pay is correct and the payroll summary report is also correct…
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STP Finalisation showing as "Not Tax Ready"
I did my STP Finalisation a week ago today, however the ATO portal stall says "NOT TAX READY". Does anyone know how long this will take to show as ready?
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Net Pay not adding up?
I'd just like to confirm if I understand this properly as the math isnt adding up for me. Is net pay the amount we are meant to pay the employee after we have deducted taxes, super and allowances? Because when I subtract these numbers on a calculator it doesnt seem to equal the net total and I'm confused why. By my…
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EOY
Can I upgrade to 2023 Version without doing my BAS for last Quarter. I have lodged my STP to ATO. I have a payrun on 12/7.