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We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I have a staff member that only works 16 hours a week. Her leave accruals have been working correctly for years but as of this financial year her leave has stopped accruing. Has there been a legislative change?
When I set up our casual employee in the Payroll App it would not allow me to leave annual entitlement showing as 0 hours and leave loading as 0%. I had to enter a figure for it to proceed. I have the employee entered on the app as a casual employee. The award that we pay this employee under does not have leave accruing…
Welcome to another Tuesday! 👋 Only 11 more Tuesdays until Christmas! 😆 This week I've got a nifty little tip for our Reckon Payroll users that you may or may not have known about. If you're using Reckon Payroll to complete pay runs then you're more than likely sending out payslips to your employees via email as well. Did…
Hi we have one employee and have done previous pay runs for him without a problem however for the pay run today when I attempt to mark it as paid I get an error message that says there must be at least one active employee. The employee is displayed as being active. can anyone help?
I am processing a termination pay including this FN pay which has 3hrs personal leave including. The super is not processing on the personal leave and not sure why I have attached showing that super is ticked to calculate, can you help please as I need to process today thanks, Bernadette
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Hello, Could someone advise how I should go about terminating an employee from payroll with nothing to pay out i.e annual leave/long service They have sick & annual leave accrued but they are not being paid out as it's the business owner retiring. I just need to delete them from our payroll book but not sure how to exactly…
Hi, I need to change my ABN details in Reckon Payroll due to a company restructure. From what I've researched it seems I need to setup a new account is that correct? What does that mean in terms of accessing the old and new accounts? Obviously I don't want to pay for two separate accounts when only one is active. Will I be…
Hello I signed in Tuesday without a problem (Administrator), trying to sign in now and getting this error. I know the new sign in has been delayed, but have tried both the addresses and get the same error. Thank you - Gayle
My undserstanding was that MFA applies every time you log on. I have logged in multiple times today and have not been asked for multi factor authentication. I have checked the settings and MFA is enabled
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Manage wages, leave, super and Single Touch Payroll for your employees!