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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, I am using Reckon One (transferred to Reckon Payroll STP Phase 2) and I accidentally doubled recording one of the payrun (I submitted twice from the same payrun). The STP pre-fill on BAS has also recorded double amount of the same payrun. How can I reverse/delete one of the payrun from the ATO? From the first time it…
Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero. Trouble is…
Hi, We have been having issues with the setting for RDOS. It has been set up in employees - Leave - edit RDO as " accrural period" 'per pay' and 'per time' worked, but neither settings take the accrual correctly. Unless we enter in the payrun as ordinary hours 40 hours, RDO's wont accrue and add to the leave balance each…
Dear Reckon team, I have an issue when I generate the payrun for my client. The staff's hours in 4 decimals is 20.8889. However, when I enter 20.8889 in the payrun, it automatically rounded to 20.89, which is $0.03 different from the correct amount. I have tried to download the payroll app to see whether I can fix it but…
Hi, we have one employee with salary sacrifice. I went through the process of checking and amending payroll and employees after the migration and have just done the first payroll. But it didn't equal one employee's net pay. Found that it didn't include the salary sacrifice. But where do I go to fix that? I thought his…
Hi, I was actually after what gen.ledg.accts to enter at the beginning of payroll settings. But I thought a help video might help, at least this one appeared relevant. But there is no way I can remember all that is describes. Also, although what I am typing here is quite large, in the video I can't make much of what they…
Hi Rav, Recently as i went to lodge the EOFY submission report i noticed for one employee that there was an amount showing up under RESC. This employee has only ever had super guarantee paid and no RESC payments. For the 26 pay runs that occured for this employee during the year for some reason only two pay runs are…
Hi Rav, Do you know where BEAM sources the business name that appears on an employee’s superannuation statement? We’ve come across a situation where an employee’s super statement is displaying the name of an old sister company that hasn’t been active in years. However, the payroll file we use for Superstream submissions…
Wondering if anyone has suggestions
Hi Team, I just printed off the EOFY Finalisation report and noticed that one of our employees Salary Sacrifice and RESC figures don't match. This employee changed his superannuation fund twice in the last financial year including the fund he was already in prior to these changes. The total RESC shows the total for the…
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