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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, While reconciling the Payroll Summary Report against the EOFY STP report, I noticed a discrepancy in one employee’s gross wages — out by $96.15. I resubmitted the STP file last night for the relevant pay period, but the employee’s gross amount didn’t update on the EOFY STP finalisation screen. I contacted support this…
Every month I am being charged on Google play and apple pay for access to the Reckon payroll app. I have tried multiple times to unsubscribe from either, only to find out that my subscription is ended for both and then have to re subscribe, then the whole process of being billed by both begins again. Wondering if any…
We’re currently processing our first pay run for the 2025/2026 financial year and have noticed that the Payroll Summary Report is not generating for this week. All reports for previous weeks are generating as expected. The message displayed is: "No transactions matching your selection were found. The report could not be…
Hi, What’s the quickest way to bring up total of terminations (final pays) we’ve processed throughout the financial year in Reckon Payroll? I’m hoping there’s a more efficient method than manually adding up from the payroll detail report. Thanks in advance.
Please help me to check why the the allowance in EOY is different with allowance i declared. The differences relate to Car allowance (non taxed) is changed to Travell allowance. Thank you
Hi just wanting to know where i check for balances for employees and also if there is a discrepancy with them what do i do
Hi I have accidently submitted the EOFY finalisation report to the ATO three times in the Reckon Payroll App. Will this matter or do I have to go back in in and lodge two zero reports? Thanks
We’re in the process of finalising our EOFY, and out of 549 employees, 6 are not appearing in the finalisation section during the upload. When I search their names in this area, they are missing entirely. These employees have worked during the year, had no initial YTDs, and I’ve reviewed their tax settings, which all…
The employee is not terminating their employment, just claiming their long service leave, to be paid as a lump sum. In Earnings section of "pay run" I can't find category: long service leave, to make an entry. With Thanks, Greg
A current employee incorrectly has an ETP on the EOFY report which does not appear in payroll summary report.
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