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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I have just amended the Salary Sacrifice amount of an employee for this payrun going forward from $50 to $200. Not other changes were made other than in their profile and for the payrun. I notice that it is not appearing in the RESC column of the payroll summary report. I have reverted the payrun to draft and double…
Hello, when the amount of an allowance is changed in the Pay Items, what prevents it from updating in the employee record? If I delete the allowance from the employee details and then add it again it changes. In Payroll Premier you could change the amount and it would update in the employee records. Maybe because the…
Seeking for help an issue of revert a payrun. One of my client’s employees had stopped working for the company since Oct 2024, but I had recorded pay run for that employee until March 2025. I reverted all the payrun and took that employee off each payrun. However, in the employee’s my gov account is shown the whole amount…
I have added a new super fund to the list of super funds in reckon payroll but when I go to add this fund to a new employee this new super fund is not showing in the list It however is showing in the list of active super funds in the super fund section. How do I get it to show when adding to an employee?? Thank you
Hi Team, I recently tried to change the annual & personal leave settings from "Per pay" to "Per time worked" prior to a pay run for our employees as I wanted to use this feature as a preferred method to calculate leave. However, when it came time to do the pay run, I noticed that a couple of people's leave that should have…
I am trying to mark my payroll as paid but get the message The journal does not balance ($99,521.50DR vs $97,473.78CR = difference of $2,047.72DR) I had this problem in January and the only solution was to delete the payroll and start again, no furhter reason as to why this is happening has been provided. Is there any idea…
Hi again Rav or anyone who can offer me help so I can move forward to creating pay runs …. please … In the process of completing my employee information I stumbled again on a message about Salary Sacrifice as shown on the screen shot below. We don't have salary sacrifice. It is not our concern. How can I go through? I need…
I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my version is STP Phase 2. Can I ignore this email and does the above mean I have successfully migrated to Phase 2?
Hello If after processing a pay run, doing STP, generating ABA file and making payments you are notified that an employee should have been paid for more hours than they were, is it best to revert the payrun back to draft, amend, resend STP (not update as some figures don't go across) and pay the employer the difference OR…
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