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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hi Reckon team I can see there's a pay status indicator on the pay run list screen and it's associated statuses. However that only indicates the submission has been sent but not necessarily if it's been successful or not. Is there any way to add the STP status to that list page as well?
Hi again Reckon team How do I change the message in a payslip email? I can see there is a section under Email Settings which I have added my own message to but this isn't working.
I am trying to add long service leave to my employee's profile and the App lets me enter all the data but when I get to the end of the process the save button doesn't appear to work. The cancel button does and it then reverts
I have an employee who we let go and are going to pay out his notice instead of taking it, can you please advise the steps to set up payment in lieu of notice correctly. thanks
I currently have a subscription with Reckon but when I log in I'm asked to accept new price which I'm happy to do. But when I click accept it's has an error message saying Google can't process? Should I cancel my subscription through google and then resubscribe? I rang reckon and they can't seem to fix this
I have added a new employee's super details however when I have done a payrun it hasn't included the super amount. How do I fix this? Cheers Michelle
Hi I am trying to set up a paid parental leave item on the new reckon 1 payroll. I found a tutorial for the old payroll but not for the new. The old tutorial said to set it up as salary and enter the yearly salary based on the paid parental leave amount, in the new system it does not allow you to do that and in the…
I have just amended the Salary Sacrifice amount of an employee for this payrun going forward from $50 to $200. Not other changes were made other than in their profile and for the payrun. I notice that it is not appearing in the RESC column of the payroll summary report. I have reverted the payrun to draft and double…
Hello, when the amount of an allowance is changed in the Pay Items, what prevents it from updating in the employee record? If I delete the allowance from the employee details and then add it again it changes. In Payroll Premier you could change the amount and it would update in the employee records. Maybe because the…
Seeking for help an issue of revert a payrun. One of my client’s employees had stopped working for the company since Oct 2024, but I had recorded pay run for that employee until March 2025. I reverted all the payrun and took that employee off each payrun. However, in the employee’s my gov account is shown the whole amount…
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!
