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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Heyo everyone! Its Tuesday so you know what that means… its #TipTuesday! Are you creating pay runs in Reckon One but wondering why you're seeing the ⚠️ Review Details warning on superannuation and/or salary sacrifice balances? There's a really simple reason for it, and its related to using the system generated Default…
I am one of those people that is working before 6am and doing Pay Runs. I find very frequently that the app is useless early morning and just times out or fails to do things like create a pay run or mark paid etc. Are Reckon doing maintenance before 6am or something??? It is driving me insane.
I to edit a payrun which is submitted already to ATO, but when I click the revert back option, a message pops up saying…. "You cannot revert a pay run to draft if it has been included in a lodged SuperStream batch". I hope someone could help me on this. Thanks!
Hi Reckon Payroll Customers, We've had a small number of Reckon Payroll users report to us that their pay runs marked as Paid status are being reverted back to Draft status once pay slips are being sent out to their employees. If you find yourself in this circumstance, please do not attempt to mark the pay run as paid…
I need to reactivate a terminated and archived employee to make a further payment to him. Is this possible. A quick response would be awesome. Thank.s
PAYROLL SCHEDULE REPORT For the past few months, our PDF version of the Payroll Schedule no longer fits the columns onto one page. Is there a reason for this? As a result, we create an excel or CSV file and do all the fitting to page so that we can print off. We don't use a PDF editor other than the basic Adobe. Knowing…
During the setup of Reckon STP, 2 entries were made for one employee. While the original entry was archived and all entries relating to this person were deleted and done again, it appears that STP didn't show this. The ATO shows the 2 entries. Is there a way to combine the 2 entries for the one person? I rang Reckon, but…
I was logged into payroll, went to check an employee's bank details, received an error unfortunately didn't capture it, logged out, couldn't log in for ages, eventually logged in, selected employees now have a blank screen, anyone else having issues with payroll today. I need to process my payroll today!
what do i need to do when its asking me to review details> ive already added the super fund etc but still keeps asking me to review it
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