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A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon One has just received a new update which introduces an awesome new upgrade to journals! We've also packed in a bunch of bug fixes to stamp out a few niggling issues. Check out the inclusions of this update below. Say hello to the brand-new Journals experience in Reckon One! 🎉 You spoke, we listened! We heard…
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi Rav, I am trying to access the old Payroll Premier software to print off some old reports for the Accountant/ATO and the software will no longer open and the following error message is appearing: Is it just a matter of reinstalling the software again - I'm hoping it's still available from the downloads page? The ATO…
This discussion was created from comments split from: Failed to Save changes - 500: Internal Server Error.
Hello When making a super payment to my employees through the BEAM clearing house, the "awaiting payment" gives the total balance due to be paid to the clearing house. Just wondering if I am able to pay the amounts as separate payments for each employee, or will the clearing house be looking for the "total due" to be…
Please help - I cannot update new pay details for some employees (pay rise) - I get an 'Internal Error 500' message. Nothing works. Seems to be only for employees with personal super funds SMSF. I notice this question was raised by someone in December. Any solutions please??!! Thanks, Ania
I have added a new super fund in the superannuation list but is not coming up when I try and add it to an employee - suggests why not showing. Thanks
Good morning, I have changed 1 employee's bank details this morning successfully in payroll and I am trying to change another employee's bank details and keep getting this error. Both employees ae changing to the same bank, one changes and saves fine and the second one will not save - I receive this error each time I try.…
Last payrolls everything fine. First payroll of this year today and even though it says they have been emailed, they are being received and they aren't showing up in the email history in reckon payroll
When I checked Compliance in Payroll in Reckon One, I noticed that a couple of pay runs weren't listed as submitted to ATO. So I actioned "Resubmit to ATO" for each of them. Now, in ATO portal, under STP Reporting, there are 2 duplicates of the payruns. Apparently Reckon One had actually submitted the original pay runs,…
Hi, I have had to do a payroll update in November and when going to submit the November IAS the updated information has not flowed through to the ATO portal and as they now prefill all payroll data for you this is a bit worrying. The same thing happened last year and it affected an individual as the information did not…
Hi I've terminated an employee and processed their final pay using the 'terminate employee' option. Their annual leave was fully paid out. The draft payslip shows A/L and P/L as zero which is what it should be. Once I mark the payrun as paid the payslip that was emailed to the employee showed -96hrs for annual leave. I've…
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