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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
This error message comes up when I hit the 'Mark as Paid" button to finalise a pay run
When trying to mark payroll as paid I am receiving the message below The journal does not balance ($104,870.87DR vs $97,363.33CR = difference of $7,507.54DR What is this?????
This discussion has been merged.
Hi Rav, I am trying to access the old Payroll Premier software to print off some old reports for the Accountant/ATO and the software will no longer open and the following error message is appearing: Is it just a matter of reinstalling the software again - I'm hoping it's still available from the downloads page? The ATO…
This discussion was created from comments split from: Failed to Save changes - 500: Internal Server Error.
Hello When making a super payment to my employees through the BEAM clearing house, the "awaiting payment" gives the total balance due to be paid to the clearing house. Just wondering if I am able to pay the amounts as separate payments for each employee, or will the clearing house be looking for the "total due" to be…
Please help - I cannot update new pay details for some employees (pay rise) - I get an 'Internal Error 500' message. Nothing works. Seems to be only for employees with personal super funds SMSF. I notice this question was raised by someone in December. Any solutions please??!! Thanks, Ania
I have added a new super fund in the superannuation list but is not coming up when I try and add it to an employee - suggests why not showing. Thanks
Good morning, I have changed 1 employee's bank details this morning successfully in payroll and I am trying to change another employee's bank details and keep getting this error. Both employees ae changing to the same bank, one changes and saves fine and the second one will not save - I receive this error each time I try.…
Last payrolls everything fine. First payroll of this year today and even though it says they have been emailed, they are being received and they aren't showing up in the email history in reckon payroll
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