You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
We're excited to share that Stripe Payments are now available in Reckon One for our New Zealand customers 🎉 - giving you a faster, simpler way to get paid. With Stripe built directly into Reckon One, you can accept online payments straight from your invoices and spend less time following up unpaid bills. A smoother way for…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
I have added a new employee's super details however when I have done a payrun it hasn't included the super amount. How do I fix this? Cheers Michelle
Hi I am trying to set up a paid parental leave item on the new reckon 1 payroll. I found a tutorial for the old payroll but not for the new. The old tutorial said to set it up as salary and enter the yearly salary based on the paid parental leave amount, in the new system it does not allow you to do that and in the…
I have just amended the Salary Sacrifice amount of an employee for this payrun going forward from $50 to $200. Not other changes were made other than in their profile and for the payrun. I notice that it is not appearing in the RESC column of the payroll summary report. I have reverted the payrun to draft and double…
Hello, when the amount of an allowance is changed in the Pay Items, what prevents it from updating in the employee record? If I delete the allowance from the employee details and then add it again it changes. In Payroll Premier you could change the amount and it would update in the employee records. Maybe because the…
Seeking for help an issue of revert a payrun. One of my client’s employees had stopped working for the company since Oct 2024, but I had recorded pay run for that employee until March 2025. I reverted all the payrun and took that employee off each payrun. However, in the employee’s my gov account is shown the whole amount…
I have added a new super fund to the list of super funds in reckon payroll but when I go to add this fund to a new employee this new super fund is not showing in the list It however is showing in the list of active super funds in the super fund section. How do I get it to show when adding to an employee?? Thank you
Hi Team, I recently tried to change the annual & personal leave settings from "Per pay" to "Per time worked" prior to a pay run for our employees as I wanted to use this feature as a preferred method to calculate leave. However, when it came time to do the pay run, I noticed that a couple of people's leave that should have…
I am trying to mark my payroll as paid but get the message The journal does not balance ($99,521.50DR vs $97,473.78CR = difference of $2,047.72DR) I had this problem in January and the only solution was to delete the payroll and start again, no furhter reason as to why this is happening has been provided. Is there any idea…
Hi again Rav or anyone who can offer me help so I can move forward to creating pay runs …. please … In the process of completing my employee information I stumbled again on a message about Salary Sacrifice as shown on the screen shot below. We don't have salary sacrifice. It is not our concern. How can I go through? I need…
I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my version is STP Phase 2. Can I ignore this email and does the above mean I have successfully migrated to Phase 2?
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
We'd love to hear it! Add your feature request or vote for existing ideas that are important to you
Manage wages, leave, super and Single Touch Payroll for your employees!
