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Our teams have been working away on some really exciting upgrades for reports in Reckon One and I’m super excited to share that we’re getting close to putting them in your hands 🙌 Before we roll these changes out more broadly, we’re looking for a small group of Community members to get early access and help shape the final…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Hello everyone - Happy #TipTuesday! Today, I’d like to clarify where the information in the top right corner of a pay slip is sourced from. You may need to update the displayed contact number or if the business has moved - it's good to know where the configuration comes from. There are two locations within Reckon One where…
Couldn't get the superannuation fund. Sorry but we couldn't get the superannuation. Please try again later.Try again
Hi, I have an issue with PAYGW on a clients payroll all of a sudden there is no tax calculating on one employees wages. I checked the employee set up and it looks good I don't know why it has just stopped and for just one employee I had to calculate it and add it manually. Could you tell me why this would happen, thanks.…
I have added payroll bank payments (in the below) that I want to delete, how do I remove these payment items from bank payments please? Thank you
In Phase 1, I could set up the default password when I send out the payslip. For existing employees, the default password still works. I have added a new employee. Where do I set the default password? The new staff just told me that her payslip is not password-protected. Also, where can I set up the default message with…
Hello I have been using Reckon payroll since our upgrade from payroll premier October 2023, however I have been running both payrolls concurrently to check details etc. and using the aba file from Payroll Premier - I can't seem to understand how it is done in Reckon. Can anyone help me with this please.
Hi Team, I have found an error in doing the pay run with regards to two employees not being taxed. Incidentally, these two employees happen contribute extra tax (up tax variation). I rang Reckon Support earlier today (11.19am) to report this matter, and to be told the matter was being looked at and should be resolved…
Hi, It is end of fringe benefit tax year. My accountant has provided me the grossed up amount of reportable fringe benefit amount which I need to enter for the employee with the last March pay cycle. But I can't seem to find where I would enter this amount? Any advice appreciated. Thanks
When there were problems in January with the payrun submissions reverting to draft on this App I accidentally submitted a payrun twice. When I realised my error I submitted an adjustment trying to get rid of the error. Under payruns on the App all looks fine with only one payrun showing correctly. But in the STP records…
Hi Community team Is there a particular reason why a warning message is appearing on super and salary sacrifice when I try to create a pay run?
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