You'll find news, announcements and conversations about Reckon Payroll here!
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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
I have an employee on work cover. We did not get his PIAWE figure until 8/6/24. He resigned on 30/5/24. What do I do? How do I enter the figures into Reckon Payroll? Have tried to get help from workcover, plumbers association and our accountant. The little information I get is conflicting.
Why when Superannuation is set as follows (3 items-all active), not all superannuation pay items are appearing in the employee drop down menu when completing a pay run
⚠️Errors in Reckon One and Reckon Payroll when performing various tasks Hi everyone We're currently investigating reports of error messages appearing in both Reckon One and Reckon Payroll. Reports indicate that error messages are appearing when; Trying to create a pay run in Reckon Payroll Receiving payments in Reckon One…
Hi everyone! Welcome to our new weekly #TipTuesday series here on the Reckon Community! Each week a member of the Reckon team will share a little tip, trick or something useful that you might be able to make use of with your Reckon software! Our first #TipTuesday is for Reckon Payroll, and more specifically how to use the…
When I create new employee, after setup step 1&2, I can't go to next step due to error message: 'unable to determine default super fund for super guarantee'. I have added default super under super fund tab. I've added salary sacrifice for super under pay items: superannuation tab. However, I can't add super guarantee under…
Hi @Rav , The new update looks great! I cannot lodge as an agent though. I get the "notify ATO of SBR" error: Although I have already submitted the SID on my access manager. When the new payroll module was first released this was an issue as my client does not have the SID registered under the business access manager (not…
How to reverse the paycheque in reckon Docs after STP Reporting
I would like to know how Reckon one payroll is calculating leave accrual amounts on the 17.5% leave loading on annual leave — when i do a reconciliation for one employee I dont get the correct amount calculated as accrued
I am trying to create a new pay run on the app, however after I add the employees & click create I get the error message. "Failed to create pay run" I'm not sure if it's a glitch in the app or on my phone. Any ideas? I have tried mutiple times & updated the app & the same issue occurs
This morning I tried opening my Reckon Payroll App to enter my May 2024 data. I am using the Premium version. For some reason the app went to the sign in screen (even though I leave it open and use biometrics as a sign in), and when I entered my email and password, it told me it was wrong. I left it for an hour an…
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
The Reckon Payroll App is available on Android & iPhone! Click the button below to download the app
Manage wages, leave, super and Single Touch Payroll for your employees!
