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A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
In Reckon Mate the hour conversion to days is incorrect. From what I can see it is using 7.5hrs as the per day hours (not sure where this is being calculated from). Majority of employees are 7.6hrs per day x 5 to give the 38hr week. Is there a way to turn the conversion from hours to days off? I have some employees that…
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I have a terminated employee with an AL bal of zero but on my leave balance report still shows a balance? Any idea why this would be happening?
I am receiving this error message when processing one of our payruns today. It occurs when I click Mark as Paid. Any suggestions as to what this means and where I should look to fix?
Hi Team, I have a question that I believe might be a straightforward procedure but would like to double check. Our company has recently changed hands with the new owners having kept all the current details (Business Name, ABN, phone number & email address). I need to update the contact details in the Reckon Payroll book,…
Hello, I understand why the payroll summary and eofy gross pay don't match (but if a add up the overtime, leave and gross pay in the eofy they do match the payroll earnings and leave total). My question is - do I need to edit any pay runs to make the eofy gross the same as payroll earnings?
Hi, there is a bank transaction for a terminated employee that I need to delete as it was already processed at bank but had to make a correction as Super did not calculate correctly. Have tried to just create the aba file but not transfer to the bank but it won't let me as the employee is terminated and archived if I…
I have done a pay run and marked as paid - I then tried to submit to ATO but it said something went wrong - they pay run now says draft but when I try to return to mark as paid it says it is already done - I can't email pay slips or resent to ATO - it appears corrupted - I am unable to delete and start again either Please…
Hi Team, I have another question. I created a new pay item that I want to include in my pay run today. How do I go about adding this to the pay items list when I go to do the pays? My understanding is that it won't automatically added to the list as I usually use the copy pay items from previous pay runs when doing the…
Hi Team, I recently had to terminate two of our staff members from Reckon Payroll. I followed the prompts and ticked the box that asked "Archive employee once the pay run is marked as paid". I checked under the STP compliance tab and can see that both employees details went through ok to the ATO as a final pay run.…
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