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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
when the previous lady set up a payroll item for phone allowance,the TYPE is "hourly wage" and it accumulates an extra 1 hour each time i apply it to an employee every month. I want to edit the item as "other" type, so it gives me the additional column in payroll i enter in "1" and it doesn't affect the "hours". i've gone…
Hi team, I recently submit STP via Reckon GovConnect but there is error. In the past, I'm the tax agent for my client, but now I just do their payroll and they got a new tax agent. Could you advise me what I need to do. Best Regards Thomas Nguyen
I have just printed a superannuation report for this financial year and note it does not show in order of date. It is all mixed up - like January, November, March, September - no sense to it at all - how do I get this to print in date order? Thank you
We are trying to make a payroll run today but the software is not recognising the correct payroll period. It is still showing the previous payroll period. Any suggestions?
Hi there, At end of March this year the company I work with had gone restructuring and a new entity has been created to take over the existing business operations. All staff members were transferred accordingly to the new entity but two pay runs happened in April were done in the old entity’s Reckon Payroll. The new…
Woops something went wrong finalising your migration to stp2 The issue may be temporary. Please try again. If the problem persists, get in touch with our friendly support team. Learn more › I have rechecked everything and tried several time over a couple days and still receiving the same message. Looking forward to some…
I want to revert to draft a payrun and Reckon gives a bogus message saying it has happened but it still has the eye icon and not the pen icon next to each employee. Is this a software issue that can be fixed for me. Can you please contact me to rectify?
Hi @Rav , I've updated the company email address in Reckon Payroll and the Reckon One book and now I cannot access Reckon Payroll. It is asking me to create a new book. Can youplease look into this for me? The book name is Way Out Bush Store and I use the same email address as this one to log in. Thank you, Michelle
I am changing my email address phone number and phone how do i change everything over
How do I change the email address that I use to login to my Payroll App account? If you need to update or change the email address that you use to sign in to your Payroll App account please follow the 5 steps below. STEP 1 Head over to https://portal.reckon.com/ and sign in with your existing Payroll App login credentials…
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Manage wages, leave, super and Single Touch Payroll for your employees!