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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi @Rav , I've updated the company email address in Reckon Payroll and the Reckon One book and now I cannot access Reckon Payroll. It is asking me to create a new book. Can youplease look into this for me? The book name is Way Out Bush Store and I use the same email address as this one to log in. Thank you, Michelle
I am changing my email address phone number and phone how do i change everything over
I have two employees that were terminated separately last week. When trying to submit STP the error message "Object Reference Not Set to an Instance of an Object" kept popping up. I noticed on the Reckon announcement, that this issue has been fixed. If that's the case, not sure why I would be getting the error.
We have always manually entered employees hours into Reckon Payroll and for any TOIL worked/accrued we entered with a - to reflect the time taken off of the extra ordinary hours entered. This then adds the TOIL hours to the TOIL leave balance. Then when TOIL taken we used a + amount to reflect the time taken and amended…
Hi I'm just trying to do our regular fortnightly pay run this morning and I am getting the following error message when I try to save the pay run: "Error - This pay run cannot be marked as paid because it contains at least one archived employee". The issue is that we did not have any archived employees. And then when I did…
Hi, Can anyone assist with what this error is - Trying to update bank details for an employee and cannot proceed past this - Reckon Payroll Web Version
Hi, I'm just setting up payroll for clients. The payrun can't mark paid, Errors "Journal transaction has no account yet". I went to Setting - General Setting - Account Default -> There is no account defaults in my drop down. It's alway there when I set up new book for client in the past, never come across this before. I…
Hi everyone, Before, I used Reckon GovConnect to send all my Single Touch Payroll (STP) data to the ATO. But recently, I tried to fix a mistake by selecting Update Event " figure on Payroll Premier 2023/2024 to correcting the figures. Unfortunately, the incorrect numbers I accidentally uploaded are still showing on the ATO…
I have just changed to Reckon payroll from accounts desktop. I have set up all the employees and their year to date balances. The employee numbers are carried across too. When I look under Compliance STP, I can see all of the previous lodgements made with the desktop software. My question is, can I just start processing…
Hi, I originally was using MYOB and using Reckon Payroll App via the iPhone to do payroll and STP. Now I have moved to Reckon One, I would like to know how do I merge data from the Reckon Payroll App to Reckon One. Even though both applications show up on my Reckon Dashboard/Portal, the information is not linked. I am…
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