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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
I have just printed a superannuation report for this financial year and note it does not show in order of date. It is all mixed up - like January, November, March, September - no sense to it at all - how do I get this to print in date order? Thank you
We are trying to make a payroll run today but the software is not recognising the correct payroll period. It is still showing the previous payroll period. Any suggestions?
Hi there, At end of March this year the company I work with had gone restructuring and a new entity has been created to take over the existing business operations. All staff members were transferred accordingly to the new entity but two pay runs happened in April were done in the old entity’s Reckon Payroll. The new…
Woops something went wrong finalising your migration to stp2 The issue may be temporary. Please try again. If the problem persists, get in touch with our friendly support team. Learn more › I have rechecked everything and tried several time over a couple days and still receiving the same message. Looking forward to some…
I want to revert to draft a payrun and Reckon gives a bogus message saying it has happened but it still has the eye icon and not the pen icon next to each employee. Is this a software issue that can be fixed for me. Can you please contact me to rectify?
Hi @Rav , I've updated the company email address in Reckon Payroll and the Reckon One book and now I cannot access Reckon Payroll. It is asking me to create a new book. Can youplease look into this for me? The book name is Way Out Bush Store and I use the same email address as this one to log in. Thank you, Michelle
I am changing my email address phone number and phone how do i change everything over
I have two employees that were terminated separately last week. When trying to submit STP the error message "Object Reference Not Set to an Instance of an Object" kept popping up. I noticed on the Reckon announcement, that this issue has been fixed. If that's the case, not sure why I would be getting the error.
We have always manually entered employees hours into Reckon Payroll and for any TOIL worked/accrued we entered with a - to reflect the time taken off of the extra ordinary hours entered. This then adds the TOIL hours to the TOIL leave balance. Then when TOIL taken we used a + amount to reflect the time taken and amended…
Hi I'm just trying to do our regular fortnightly pay run this morning and I am getting the following error message when I try to save the pay run: "Error - This pay run cannot be marked as paid because it contains at least one archived employee". The issue is that we did not have any archived employees. And then when I did…
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Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
We'd love to hear it! Add your feature request or vote for existing ideas that are important to you
Manage wages, leave, super and Single Touch Payroll for your employees!
