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This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
We're starting 2026 off with a bang with Reckon One's first release of the year and its a good one! 💥🚀 This update includes a brand new Single Touch Payroll (STP) report which will make your reconciliation a breeze plus bunch of other enhancements & fixes. Check out the full inclusions of this release below. ✨ STP Year to…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
This morning I tried opening my Reckon Payroll App to enter my May 2024 data. I am using the Premium version. For some reason the app went to the sign in screen (even though I leave it open and use biometrics as a sign in), and when I entered my email and password, it told me it was wrong. I left it for an hour an…
Hi I have sent through my payrun for this week in the STP App but when I log into the ato business online it shows the pay doubled up. I definitely haven't lodged it twice in the app, so not sure how to fix it at the ATO end? Hope someone can assist? Many thanks
Hi, our Leave Balances and Accrual Value report is incorrect for 2 different companies. They both attribute leave balances to employees that have been terminated, and that show zero balances for their leave in the Payroll module. There was a similar question to this in December 2023, but I think the poster had to send…
Trying to open payroll whilst working remotely in Canada and it keeps telling me to go back and set up a new book for the company when we have an existing book and payroll we processed last week. Wondering if a software or browser issue? anyone else come across this?
In the old Payroll Premier program there was a report - payment summary reconciliation - is there this report in the new Reckon payroll program we were moved to - this was very helpful when reconciling the end of the financial year. Also how to you round employees payments to the nearest dollar rather than having cents - I…
How do I reinstate an archived employee back into the payroll ?
when the previous lady set up a payroll item for phone allowance,the TYPE is "hourly wage" and it accumulates an extra 1 hour each time i apply it to an employee every month. I want to edit the item as "other" type, so it gives me the additional column in payroll i enter in "1" and it doesn't affect the "hours". i've gone…
Hi team, I recently submit STP via Reckon GovConnect but there is error. In the past, I'm the tax agent for my client, but now I just do their payroll and they got a new tax agent. Could you advise me what I need to do. Best Regards Thomas Nguyen
I have just printed a superannuation report for this financial year and note it does not show in order of date. It is all mixed up - like January, November, March, September - no sense to it at all - how do I get this to print in date order? Thank you
We are trying to make a payroll run today but the software is not recognising the correct payroll period. It is still showing the previous payroll period. Any suggestions?
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Manage wages, leave, super and Single Touch Payroll for your employees!