You'll find news, announcements and conversations about Reckon Payroll here!
It looks like you're new here. Sign in or register to get started.
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
I can complete the first section for adding a new employee - Employee Details, this saves and goes to the Leave Entitlements tab. When I click Save and Continue an error box pops up with Employee details not saved. Unable to determine default super fund for Salary Sacrifice. Only option is to cancel. Apart from not being…
I have used Reckon products for years and years. This is the first time it is driving me nuts - the package, that is. I try to log in to the Reckon Payroll Web program, put in the code that is sent to my phone, then I get an error message saying incorrect code, try again. So I request a new code - I get either: Something…
Am about to try and switch over to STP Phase 2 and am unable to find the checklist on my Payroll. If I look under the compliance tab, it only shows my submissions, dosen't show checklist? Have been using the app now for 5 weeks, need to switch over before Thursday. Thanks.
We are processing our first pay run today, payable tomorrow. We are trying to ascertain whether we can do an ABA export file (as per Payroll Premier). We have finished processing these pays. We want to check the details BEFORE it gets taken out of our bank account and put into the employees' bank accounts. Where do I find…
We are processing our first pay run today, payable tomorrow. We are trying to ascertain whether we need to do an ABA export file (as per Payroll Premier). We have finished processing these pays. We want to check the details BEFORE it gets taken out of our bank account and put into the employees' bank accounts. Where do I…
Hello, Since the transtitioning to STP Phase 2, the STP submission keep comming back error with the message "A notification must exist in Access Manager for your software provider before attempting to transact. Contact the ATO or use Access Manager to notify the ATO of your hosted SBR software service.You will need to…
I cannot tag employee smsf to their employee set up. Last week when i ran payroll for the first time and the data was uploaded from payroll premier they were attached now it says the employee has no super set up. When i go to set up it says try again later. This is so frustrating i cant get this program correct.
I always paid an annual fee for Reckon. Is this going to be a new billing method?
Hi @Rav I received a phone call about this this morning from the Reckon support team stating this glitch had been resolved - bit it hasn't? Casuals are still showing annual and personal leave balances in all of my books.
Hi i have an employee who is currently on leave without pay. When I try to input the withholding tax as “0” I get an error message that states “Error Lump Sum Tax is only applicable for these calculation methods: Additional Payment method A, B(I), B(II), and Return to Work” it also will not let me leave the box blank and…
You could get a $100 voucher each month just by participating in the Community!
Learning how to use Reckon Payroll? Check out our quick and easy how-to videos that provide a walkthrough on common tasks!
Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
The Reckon Payroll App is available on Android & iPhone! Click the button below to download the app
Manage wages, leave, super and Single Touch Payroll for your employees!