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Hi everyone, You may have seen from our previous announcements that we’ve introduced a brand new invoicing experience in Reckon One - designed to be faster, simpler, and built directly from your feedback! With its modern design, improved usability, and enhanced features, the new invoicing experience will soon become the…
Reckon One has received a new update today which introduces an additional way you can onboard new employees with the Reckon Mate app! This update also includes more enhancements to classifications and more, check out the inclusions below. ✨ Self-onboard your employees with Reckon Mate! We're super excited to introduce a…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Have had issues with some payroll where dates are entered for when leave is taken. Thought the functionality of entering leave dates was great...but then turns out that Tax is then calculated wrong. The only way to correct this is, do not put in dates, or if you do, you will have to manually adjust to the correct tax. Very…
Hi A reckon One ( & payroll) file has been shared with my partner email. I can see a notification "Book has been shared with you by accounts@*****.com.au 17/1/2024 15:56:51"
Hi guys. Hope someone can help me with this problem. I cannot add an employee's details. This pops up: Employee details not saved Super fund needs to be linked a super contact. Checked the list of Supers on our system, I cannot find any information about this.
How can I export Payroll reports to excel ? I can only see a print option.
I discovered today that I have three error notices form ATO - Reckon needs to put in error email so when you log out you find out that something has gone wrong. In any event I need a fix. I spoke to Reckon Global support and they said they would look into it but after reading several blogs today it suggests you don't have…
Trying to revert to draft in order to update some employee status before resubmitting STP reports, but it only lets me revert the most recent payrun. For every other one, it says that it successfully reverted to draft, but the status does not change on the pay runs. I've had an open case on this for months and haven't been…
Hi everyone. I have just migrated from Payroll Premier to the new Reckon Payroll. My client is in the hospitality industry and we calculate annual leave/personal leave on a 38 hour week, as it should be. Staff hours vary each week could be 45 hours one week could be 24 hours the other week - they are part time/permanent.…
I have added two new employees and notice their annual leave and personal leave is not updating even thought it is set up the same as all other staff. Thoughts on why it is not updating automatically. Thank you
The tax for WHM is showing as zero after they reach the $45000 earnings instead of 32.5%. I have manually overridden the tax for now although I am wondering if anyone else has the same issue?
Hi. I have been trying to find out how employees use timesheets in Reckon Payroll and whether they can add their times via an app. I don't seem to be getting anywhere over the phone or chat as one person is telling me that it can be done via Reckon Mate app and others say Reckon Payroll app and what I've found to read in…
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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Manage wages, leave, super and Single Touch Payroll for your employees!
