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Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
This page isn’t working If the problem continues, contact the site owner.HTTP ERROR 406 We have been having this problem the last 2 weeks and it was working fine before that. we get this error message when trying to print or export to pdf the payroll detail report and it opens up in a new page with this error message
Hi, I try to export payroll leave balance report today, there is error message "HTTP ERROR 406". Does anyone know how to fix this issue? Many thanks Patrick
Hi. I have just done the migration from Payroll Premier to Reckon Payroll. I am used to printing a banking details report and then manually entering these payments through my online banking. Is there still an option to do this? Thanks
It errors as below. I have added a default super as they were the errors I was previously getting. Employee details not saved ErrorCode occurred while creating employee from the payrun I can't seem get anywhere past leave entitlements and have to continually add the employee details at the start everytime. Help please!!!
The download guide says, "To set up the app, please select the ‘Sign in’ option and use the same username and password as your Reckon Portal account. I don't have a Reckon Portal account sign-in credentials. I've always logged into Reckon Payroll using my GMail credentials. When I tried to create account, it says that the…
Hi Rav, I have recently upgraded from Payroll Premier to Payroll One and have had a lot of problems with the migration. My main issue is with annual leave , mainly... When I load the Leave Balances report, it puts a value in every employee, even those that do not have an annual leave balance (ie. my casual staff). I have…
Hi , I have to adjust a submitted payrun to zero. But I cannot change hours to zero. Can I change hour rate to zero and adjust the hours to 1? thx
Hi everyone I have made a new superannuation item in pay items and when i go to use it within a pay run it does not show. In actual fact the only option i have is super gurantee in the drop down box which is obviously already in use. I have definetly marked it as active within pay items Thankyou
I need to edit last weeks pay but cannot change the pay run back into draft mode. When I try to change it to draft I get the following message: Error A Bank Payment is linked to this pay run. Click <a href='#ENVIRONMENT#/00cc0b5d-2eaa-460d-939e-c1edd5f55c0a' target='_blank'>here</a> to view and delete the transaction…
Hi, Does anyone know if you can receipt a duplicate payment to an invoice? I was pretty certain you could, but it doesn't look like you can now...
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