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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hello, I have scheduled fortnightly pay runs set up, when I select fortnightly pay run this morning it has the same dates as the previous pay run, what would cause this? thank you
Hi, I had just migrated from old payroll premier to new one at the end of August 2023. The problem with new payroll premier is it taking too long to loading and updating pay run items. For example, in old payroll, for one employee, the template set up was so simple that line after line, I can enter the ordinary hour, times…
Has the Reckon payroll software changed. It has allowed me to add the new pay run and add the details for each employee, but says that reports, STP access and payslips are a "premium" feature and won't allow me to click on them. This was through the desktop. When i went into the mobile app, it allowed me to send payslips…
This page isn’t working If the problem continues, contact the site owner.HTTP ERROR 406 We have been having this problem the last 2 weeks and it was working fine before that. we get this error message when trying to print or export to pdf the payroll detail report and it opens up in a new page with this error message
Hi, I try to export payroll leave balance report today, there is error message "HTTP ERROR 406". Does anyone know how to fix this issue? Many thanks Patrick
Hi. I have just done the migration from Payroll Premier to Reckon Payroll. I am used to printing a banking details report and then manually entering these payments through my online banking. Is there still an option to do this? Thanks
It errors as below. I have added a default super as they were the errors I was previously getting. Employee details not saved ErrorCode occurred while creating employee from the payrun I can't seem get anywhere past leave entitlements and have to continually add the employee details at the start everytime. Help please!!!
The download guide says, "To set up the app, please select the ‘Sign in’ option and use the same username and password as your Reckon Portal account. I don't have a Reckon Portal account sign-in credentials. I've always logged into Reckon Payroll using my GMail credentials. When I tried to create account, it says that the…
Hi Rav, I have recently upgraded from Payroll Premier to Payroll One and have had a lot of problems with the migration. My main issue is with annual leave , mainly... When I load the Leave Balances report, it puts a value in every employee, even those that do not have an annual leave balance (ie. my casual staff). I have…
Hi , I have to adjust a submitted payrun to zero. But I cannot change hours to zero. Can I change hour rate to zero and adjust the hours to 1? thx
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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