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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi, I cannot access the Payroll function anymore for a Reckon One file shared by my client. It gives an error message saying "you don't have access to this book, Please check the account you signed in with"
On the previous Payroll on Reckon One, I could easily access my employee's payslips all in one place to download them as I need to report them for Apprenticeships, however, there does not seem to be a way to do this in the new Reckon Payroll, the only way I can see it to go into each of the individual payruns, find the the…
Hi, Does Reckon 1 payroll automatically lodge the tax file number declaration for new employees with the first pay run that they are included in as I can't see a tick box for this anymore and I can't see anywhere that says it has been lodged. Kind Regards Jo
Hi, I have had to put through personal and annual leave this morning on the new payroll system and noticed that the rates are not pulling through, I have to manually enter them. Is there any reason for this have I got to do something in the set up, I had a quick look and couldn't find anything. Kind Regards Jo
I have already done STP Phase 2 migration, still getting email that it is overdue. How can I check?
I cannot tag employee smsf to their employee set up. Last week when i ran payroll for the first time and the data was uploaded from payroll premier they were attached now it says the employee has no super set up. When i go to set up it says try again later. This is so frustrating i cant get this program correct.
Ive tried for the past few days to submit my weekly payrun. Each time i press submit a window opens (as attached). I have made no changes to staff details since last weeks payrun. All employees are current and not archived. Please assist.
We have some employees have self-managed super fund. When I edit the superannuation in "update initial year to date", it is not allow me to select/input self-managed super fund even the self-managed super fund has been created in "setting". Does anyone know how to fix this issue? Many thanks
'Contractor ABN must be supplied error' on STP submission ✅ FIXED - 19 SEPTEMBER Despite your website saying this problem has been fixed effective 19th September, I have re-run a new payroll today and submitted it to the ATO and it has rejected with exactly the same error message as I have been getting for the past 4…
Hi Everyone We have been using the phase 2 reckon payroll with no issues for 4 or so pay runs. All has been fine until the last 2 pay runs where super is not displaying next to a majority of employee's names ? However if you click on that employees details it does show an amount has been caculated for them. The only time i…
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