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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Today I did my second pay run. When I looked at the employee record, only one employee had data saved and the rest I had to re-enter their details (hours worked). Also, their salary sacrifice details. I know I saved all this data, so why did I have to update it again when I needed to do the second payrun? I used the…
How do I access a copy of previous payslips in reckon one payroll - the options only shows return to draft or resubmit to ATO - used to be easy in Payroll premier Thank you
Hi @Rav When you used to lodge STP's through Gov Connect you were able to click the 'detail' hyperlink which would allow you to see the break down of YTD figures you have submitted to the ATO. See pic below: Submitting STP files through Reckon Payroll no longer has this same option? The ATO have suggested to check your…
Hi I've just done my first pay run successfully and now I want to create an ABA file to upload for a bulk payment to the bank account to pay the employees. How do I do this? Also, I've noticed that the year to date figures for accrued annual leave & personal leave did not increase from last week to this week. They amounts…
When I select employee to have payslips emailed and press send i get the box saying they have been emailed but they haven't. No copy appears in my sent items either.
Hi, Can I please be given the steps to print a pay slip from a STP Phase 1 pay run now that I have switched to Phase 2? There doesn't seem to be a 'button' or indicator anywhere like in Phase 1 to print pay slips. Thanks in advance
Hello, I purchased your 50% off promotion for reckon payroll for a period of 12 months-till 17 July 2024. I’m being charged full price. Is there a reason for this? I have contacted support a number of times only to be ignored regarding this issue. What’s going on?
We are currently migrated from Payroll Premier to Reckon Payroll (We are not using Reckon One). Is anyone know how can I create ABA file for the pay run in Reckon Payroll? Also, is anyone know how to email payslips to employee in Reckon Payroll?
I have been using reckon one to provide stp service for my client (qianhan pty ltd), I tried to upgrade the software to phase 2 today but being informed that there was an issue with this account. The potential issues provided by the system was that I either don't have the permission to access the account or the current…
I logined reckon account and found two of my clients subscription was about to expire, I checked the payment record, we paid the invoice on time, and cc provided is still valid, could you check on your side and let me know what's going on. I suppose it is somehow related to upgrade to new version, i attached the screenshot…
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Manage wages, leave, super and Single Touch Payroll for your employees!
