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A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon One has just received a new update which introduces an awesome new upgrade to journals! We've also packed in a bunch of bug fixes to stamp out a few niggling issues. Check out the inclusions of this update below. Say hello to the brand-new Journals experience in Reckon One! 🎉 You spoke, we listened! We heard…
A brand new update has just hit Reckon One and its another big one! A long awaited feature; Line-item Classifications is now available and we've also packed in a bunch of other enhancements and bug fixes, check out the details below. ✨ Line-item Classifications We've expanded Reckon One's classification functionality and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Hi Everyone We have been using the phase 2 reckon payroll with no issues for 4 or so pay runs. All has been fine until the last 2 pay runs where super is not displaying next to a majority of employee's names ? However if you click on that employees details it does show an amount has been caculated for them. The only time i…
I have processed the payrun the same as last month and this month it has errored, this is the error message: This particular employee has requested a flat amount for tax and this has been going on for years, with no issue, but this month, I get the above, why would this be?
Hi Rav is it possible to send payslips to multiple email addresses in reckon one in phase 2. I have added a screenshot, I want to put 2 email address in the sent a copy to field, when I separate the email addresses with a semi colon it shows an error. thank you Anu
Hi Rav, This morning when finalising pay runs a message is popping up stating "you or your advisor will need to log into Reckon GovConnect to submit your STP file to the ATO". This was happening automatically last week? In any case, I am logged in and when I check the compliance tab the STP lodgment isn't showing for this…
Hi there The Leave Balances and Accrual value report completed on 30 August 2023 was correct - the same report dated 30 September 2023 has 6 staff having a negative leave value even though none of those 6 staff have taken any leave - this is only showing on this report. When I go into employee and look up their leave…
This discussion was created from comments split from: Payroll Premier Desktop..
Keeps coming up you have one archived employee or inactive employee.Have done two payruns in last two months with no problem
Allowances set up with a unit rate below $1.00, example cents per km is 0.85 per unit, are not accepted when you add them in employee pay set up. Screen shot below - If you change the 0.85 rate in employee pay set up to $1.00 or higher, it accepts it. Other allowances do the same if the unit rate is below $1.00. I have…
When setting up a Pay Set Up for Earnings, the drop list does not include annual leave or personal leave. Can they be added to the list?
Dear Rav, Sorry to bother you again. I need to issue ETPs to four or five staff involved in 'genuine redundancies' (in ATO terms). I cannot seem to get the Web version of R-Payroll to show me the ATO tax codes (R, or O) applicable to different elements of the payout. On the App version, I managed to get the tax code…
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