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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
Trying to upgrade to Reckon Payroll but could not complete company setupHi, Same issue as the post linked below. My login has payroll administrator roll, and below is a screenshot of the issue.
We submitted 2 pay runs in May 2024 - one on 1 May 2024 (pay period 1 - 31 May, 2024) and another one on 28 May 2024 (pay period 27 - 31 May, 2024) for a new employee. Only the first one is seen on the ATO site. How do we get the second run submitted to ATO?
I have an employee on work cover. We did not get his PIAWE figure until 8/6/24. He resigned on 30/5/24. What do I do? How do I enter the figures into Reckon Payroll? Have tried to get help from workcover, plumbers association and our accountant. The little information I get is conflicting.
Why when Superannuation is set as follows (3 items-all active), not all superannuation pay items are appearing in the employee drop down menu when completing a pay run
⚠️Errors in Reckon One and Reckon Payroll when performing various tasks Hi everyone We're currently investigating reports of error messages appearing in both Reckon One and Reckon Payroll. Reports indicate that error messages are appearing when; Trying to create a pay run in Reckon Payroll Receiving payments in Reckon One…
When I create new employee, after setup step 1&2, I can't go to next step due to error message: 'unable to determine default super fund for super guarantee'. I have added default super under super fund tab. I've added salary sacrifice for super under pay items: superannuation tab. However, I can't add super guarantee under…
Hi everyone! Welcome to our new weekly #TipTuesday series here on the Reckon Community! Each week a member of the Reckon team will share a little tip, trick or something useful that you might be able to make use of with your Reckon software! Our first #TipTuesday is for Reckon Payroll, and more specifically how to use the…
Hi @Rav , The new update looks great! I cannot lodge as an agent though. I get the "notify ATO of SBR" error: Although I have already submitted the SID on my access manager. When the new payroll module was first released this was an issue as my client does not have the SID registered under the business access manager (not…
How to reverse the paycheque in reckon Docs after STP Reporting
I would like to know how Reckon one payroll is calculating leave accrual amounts on the 17.5% leave loading on annual leave — when i do a reconciliation for one employee I dont get the correct amount calculated as accrued
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