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We're excited to share that Stripe Payments are now available in Reckon One for our New Zealand customers 🎉 - giving you a faster, simpler way to get paid. With Stripe built directly into Reckon One, you can accept online payments straight from your invoices and spend less time following up unpaid bills. A smoother way for…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Hi I have just rolled over to the new STP Phase 2 reporting and I have noticed that the payroll summary report no longer fits on one page when printing even if you print it landscape some of the information is missing. Is there a fix for this Kind Regards Jo
I have upgraded to Reckon Payroll from Reckon One. One of our employees works for us casually from time to time. He is classed as terminated now in Payroll and I cannot edit the termination date to show he is doing work with us again. I can only change his start date, but it won't let me do that as it's after the…
Hello, I have watched all the Webinars and some discussions for switching to Reckon Payroll From PAYROLL PREMIER. I have had the migration done yesterday, and I understand all I need to do for STP 2. But, for Payroll Premier users that have never used Reckon One, is there a guide that shows the actual payroll processing…
Hi I have recently upgraded to STP2 and had issues with the ATO interface. I have now found that the updates did occur and have duplicate entries in the STP interface in both Reckon and on the ATO website. I have connected with the ATO and they have advised to do an updated event to fix the problem. Can you please confirm…
This discussion was created from comments split from: Reckon Payroll upgrade for Reckon One - Frequently Asked Questions (FAQ) 🙋‍♂️.
When I submit payroll FY 2022-23 Report, the status shows error. How can I adjust the problem now?
Hi I am receiving an error message when I try to update to STP 2 which states: There is an issue with your account! Accessing a book in Reckon Payroll requires an associated Reckon GovConnect entity. Either the current book does not have an associated Reckon GovConnect entity, or you do not have permission to access it.…
The names of some of the Super Funds in the Year To Date is incorrect for some employees. However, the program does not allow me to make any alterations. I understand this may be a bug in the system. Is this correct? Will it be fixed with a future update? Is there any other way to make the correction?
Hi, After upgrading to STP2, our submission has been rejected by ATO. ATO's response was "Where an Income Stream Collection is present the PAYGW amount must be provided". Do you know how/where to fix it? Thanks
Hi I have just completed the switchover for STP PHASE 2, it will be my first payrun next monday but i just wanted to confirm that STP Submissions will be submitted via finalising the payrun automatically? Previously, we had to submit through GovConnect the payrun data, but i guess it has become streamlined now? Thanks Arron
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