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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Hi Team, I have a question that I believe might be a straightforward procedure but would like to double check. Our company has recently changed hands with the new owners having kept all the current details (Business Name, ABN, phone number & email address). I need to update the contact details in the Reckon Payroll book,…
Hello, I understand why the payroll summary and eofy gross pay don't match (but if a add up the overtime, leave and gross pay in the eofy they do match the payroll earnings and leave total). My question is - do I need to edit any pay runs to make the eofy gross the same as payroll earnings?
Hi, there is a bank transaction for a terminated employee that I need to delete as it was already processed at bank but had to make a correction as Super did not calculate correctly. Have tried to just create the aba file but not transfer to the bank but it won't let me as the employee is terminated and archived if I…
Is there anywhere in the payroll program where you can add notes regarding an empoylee - for example make note of date and amount of a pay increase or change in tax threshold = there used to be one in the reckon program but it now defaults straight to the payroll program and I can't seem to find anywhere in there to add…
I have done a pay run and marked as paid - I then tried to submit to ATO but it said something went wrong - they pay run now says draft but when I try to return to mark as paid it says it is already done - I can't email pay slips or resent to ATO - it appears corrupted - I am unable to delete and start again either Please…
Hi Team, I have another question. I created a new pay item that I want to include in my pay run today. How do I go about adding this to the pay items list when I go to do the pays? My understanding is that it won't automatically added to the list as I usually use the copy pay items from previous pay runs when doing the…
Hi Team, I recently had to terminate two of our staff members from Reckon Payroll. I followed the prompts and ticked the box that asked "Archive employee once the pay run is marked as paid". I checked under the STP compliance tab and can see that both employees details went through ok to the ATO as a final pay run.…
I have a staff member that only works 16 hours a week. Her leave accruals have been working correctly for years but as of this financial year her leave has stopped accruing. Has there been a legislative change?
When I set up our casual employee in the Payroll App it would not allow me to leave annual entitlement showing as 0 hours and leave loading as 0%. I had to enter a figure for it to proceed. I have the employee entered on the app as a casual employee. The award that we pay this employee under does not have leave accruing…
Hi we have one employee and have done previous pay runs for him without a problem however for the pay run today when I attempt to mark it as paid I get an error message that says there must be at least one active employee. The employee is displayed as being active. can anyone help?
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Manage wages, leave, super and Single Touch Payroll for your employees!