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A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
A much wanted improvement is finally here! We've heard lots of feedback around the ability to revert a pay run that is linked to a SuperStream lodgement (such as Beam) back to draft.. and now you can! We've also got more improvements in this release, check out the full inclusions below. ✨ Reverting a pay run to draft when…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
what to enter for leave
Hi, I cannot upgrade to premium. When I click on Upgrade > says something went wrong. Reload or logout if problem persist. And this goes around in circles. So I cannot actually upgrade.
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.
Reckon Payroll App update v6.0.97 🚀 The Payroll App has received an update to version v6.0.97 which is now available for you to download from your Google Play Store or Apple App Store. This update introduces some enhancements along with adding some further refinements in a few areas. Check out details of the new update…
Hi team, My FY22 pre-filing report on the ATO portal shows an incorrect RESC amount (it was double the correct value). I have traced the problem to the app's YTD value - this had been set to the RESC contribution value when it should have remained at 0, as it had also been included in the FY22 pay runs. This has doubled…
Hi, I have recently upgraded to the premium payroll app from the basic and have been attempting to Prepare for STP Phase 2. But receive Something went wrong message. I have attempted to do this on both the desktop and laptop on different browsers, as I read this worked for another user. This hasn't helped. I am still…
I am trying to do our EOFY Report/Summary for the 2022 - 2023 Financial Year. All the summary amounts do not add up to the correct amount (except for tax). For example the summary for super is $976.25. However when I look into each pay run for this financial year it adds up to $1,043.53. Which is $67.28 out. This is the…
Hi, I am using Payroll basic and have upgraded to Premium about a week ago and I already got charged for the subscription fee. But my software is still show me my plan is basic not premium. Am I doing something wrong? Kind Regards, Selina
The ATO has sent me an error message saying The value specified for an item does not match the item type(value="702.59". Item type = Decimal, uniqueID=http//www.sbr.gov.au/ato/payevntemp:EmployerContributrionsSuperannuationGuaranteeA) Hint:The Mininclusive constraint failed. Can you please help me with this issue?
I have just signed up to the Premium version of this app and for some reason I cannot complete February's payrun. I have entered the relevant data, as I always do but for some reason when I try to 'mark the item as paid', it will not allow me to. A dashboard appears stating.... "Failed to mark payrun as paid" "This payrun…
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