Welcome to the brand new Reckon Community!

For some tips on getting started check out the 'About Reckon Community' section

Reckon Hosted Buttons not working - Save & New / Save & close Buttons Not Working

SandSand Member Posts: 6
edited September 2017 in Accounts Hosted
I'm creating an invoice and the Save & New and Save & Close buttons not working.  I can only save & close by hitting Alt N.  As per other threads recommendations I've tried exiting, logging off. Different browser.  No fix.  Been happening for 2 days.  Any help?  Thanks.  

Comments

  • RavRav Administrator Posts: 10,726 Administrator
    edited May 2017
    Hi Sand,

    Did you try ending the active sessions in the Control Panel and then logging off as well?

    If not, could you give that a go?
  • SandSand Member Posts: 6
    edited May 2017
    I did that and logged off all remote sessions.  I've just found that if the floating toolbar is not on the far right of the page the button does not work.  Strange.  But when I moved the floating toolbar the buttons worked.....
  • Bronwyn KayeBronwyn Kaye Member Posts: 18
    edited May 2017
    Its the floating tool bar. Not sure why, but it interferes with them. Found this also the case when paying bills and reconciling. Just move it right away from anything important.
  • SandSand Member Posts: 6
    edited May 2017

    Thanks Brownwyn & Rav.  Problem sorted.  Move the floating toolbar!


Sign In or Register to comment.