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DATA RECOVERY: How to submit a Reckon Accounts business range (Desktop) data file for analysis

Data RecData Rec Reckon Staff Posts: 796 ✭✭
edited October 2019 in Accounts Business Range

We recommend that you first go through a troubleshooting session with the Reckon Accounts Technical Support team before you submit a data file for analysis.

Once you have been advised by the Technical Support Team to submit a data service request you can do so by clicking the link below.

Submit a request for a Reckon data service 


In your service request you will need to:

- describe the problem as accurately as you can

- provide the sequence of steps you are performing that results in the error

- provide specific examples of any records that are affected where possible

- provide the complete exact text of error messages that may arise


DATA RECOVERY: What are my Reckon Accounts business range (Desktop) file types and what do I send in for analysis


Regards,

Reckon Data Recovery Team

You can request assistance via the case request web form below.

https://www.reckon.com/au/data-services-request/

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