Personal Plus 2020 Update installed. How to request DVD?

Cliffov2
Cliffov2 Member Posts: 8 Reckoner Reckoner
edited October 31 in Personal Plus and Home & Business

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited October 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Cliffov2
    Cliffov2 Member Posts: 8 Reckoner Reckoner
    edited October 2019
    Thanks Rav. But why does the Upgrade site continue to say that a DVD will be forwarded if the user requests? Just wastes the user's time following a dead end,
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited October 2019
    Can you shoot me the link to the page you're seeing that on please mate. It may have been one that we've missed and I'll get it updated.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Cliffov2
    Cliffov2 Member Posts: 8 Reckoner Reckoner
    edited October 2019
    Can't find it now. It came up during the ugrade process.
  • Andrew Christie
    Andrew Christie Member Posts: 149 Reckoner Reckoner
    edited October 2019
  • Andrew Christie
    Andrew Christie Member Posts: 149 Reckoner Reckoner
    edited October 2019

    Hi Cliff,
    I figured this would be the case so I have downloaded the ZIP file and saved it on the PC just in case I needed to re-install.

    cheers
    Andrew
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