DATA RECOVERY: How to resolve the Unrecoverable Error 1414705868 in Reckon Accounts business range

Datarec

Ms Yuen

Hi, I am getting an unrecoverable error (14535 01433) when check the inventory summary today. please advise any solution to solve that. Thanks

Datarec

Hi Ms Yuen,

Based on your problem description, there may be damage to your Items List records.

When was the last time you generated that report without experiencing a problem?

When was the last time you created a backup of your file at a time when there were no problems?

We recommend that you perform a file integrity check by following the support article.

https://community.reckon.com/reckon/topics/data-recovery-how-to-verify-data-and-rebuild-data-for-a-company-data-file-in-reckon-accounts-business-range-desktop

How to Verify Data and Rebuild Data for a company data file in Reckon Accounts business range (Desktop)

Take a look at the QBWIN.LOG (error log that results from performing the verify and rebuild operations).

You can request a data service and we will provide you with instructions for how to send us that QBWIN.LOG for further investigation along with your current damaged data file and your good older backup.

https://www.reckon.com/au/data-services-request/

https://www.reckon.com/au/data-services-request/

Ms Yuen

Hi Reckon Data Recovery Team,

Thanks for your information.

We've happened to popup the error message again but that is another error message (error code: 14678 29985). Would you please advise the suggestion for fix that for us. Thanks a lot.

May I know the request a data service to investigate the data whether damage need how long and how much for this service. 

Thanks a lot.

Best regards,

Ms Yuen