Supplier Payment Terms
I am having issues on posting Supplier Invoices from Syrinx (Point of Rental) Hire Software, to Reckon Accounts Premier Edition 2020. When they migrate to Reckon, the payment terms are not updating, eg, supplier invoice dated 28/01/21 is showing as due 28/01/21 (COD), need for the payments terms to default to Net 30 days EOM -to be due 28/02/21 - I am having to currently manually override them in reckon, which is very cumbersome, I have spoken to Syrinx support and they say its a Reckon issue, please help
Comments
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Hi Duralift123,
Is the payment term "Net 30 Days EOM" already set up in the Reckon Accounts data file that you are bring Supplier Invoices (Bills) into? If not, then create that term first in the Reckon Accounts data file and try sending the bills again.
If Syrinx is integrating with Reckon Accounts Premier 2020:
1) How are they integrating the Syrinx software with Reckon Accounts 2020
a) manual export/import of IIF formatted text files
b) using Reckon Accounts SDK/API
If they believe the issue with that integration is on the Reckon Accounts software side, then have their developers (Syrinx) contacted the Reckon API Team?
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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Thank you for your response.
I am fairly confident that the Supplier payments have been set up correctly. Do you mind sending throught the steps for set up to make sure i have done it correctly?
I am follwing up with Syrinx with the integration side of things, and will provide an update
thanks
Susie @ Duralift
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Hi Susie,
If you go to the Terms List, just confirm whether at term "Net 30 Days - EOM" already exists there.
If it does not yet exist, then that could be why the problem is occurring.
Also check that for the specific supplier name, whether or not the Terms are already set in their record.
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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apologies not sure what happened with that pervious post
can you confirm the payment term set up is correct
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Unfortunately, the size of the image is too small to read.
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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And if zoomed into, is too blurry also.
Are you able to attempt sending a test Supplier Invoice (Bill) from a test Syrinx file to a test Reckon Accounts data file to see if the same issue persists?
Do other people who use the Syrinx also experience the same situation with the integration?
If the issue is isolated only to your specific company data file but other people do not experience the same problem, then at least it confirms that there may be a problem, only with your data file and its integration.
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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Hi, I have a similar problem that I can’t seem to resolve. The supplier terms seem to be loaded correctly as 20th following month - 60 days but when we process a bill through an item receipt the bill due date automates to 10 days after invoice date and we then have to manually change the payment due date on every invoice to match the supplier terms. Does anyone know why the bill is not picking up the correct terms? Thanks
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Have you actually configured that Payment Term specifically (using the Date Driven field options) ?:
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi, yes I set up the terms as you have shown and added it into the supplier card file. We enter PO’s, then receipt items and then go to unbilled payables report, double click on the relevant item receipt line and convert this to a bill but it doesn’t populate the correct bill due date and we have to manually change every invoice. Could there be something in this process we are doing wrong?
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Hmm … it should still work I would have thought. I don’t use Item Receipts often so maybe the date for the Item Receipt process overrides it as it definitely works when entering a Bill directly.
Rather than entering it from the Item Receipt line (on the Unbilled … report) try just entering the Bill independently (eg via Enter Bill) The system will automatically recognise that there are open Item Receipts & will prompt you to select the applicable ones.
NB: Remember, the term is “date driven” so will calculate from whatever date you specify on the Bill
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0
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