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Payroll error - Reckon Account Premier

Debbie McPhersonDebbie McPherson Member Posts: 50
edited February 25 in Accounts Business Range

Hi,

I am changed a staff member from casual to FT, and I am pretty sure I have changed the correct information to start leave accruals, but it does not accrue every week when I do a payrun. I have the amount to accrue set for each pay - yet it is not there when I do a payrun. Every other employee is set up the same and seems to be working.

Comments

  • Jay Jay LiJay Jay Li Reckon Staff Posts: 30

    Hi Debbie,

    Try to blank out the Maximum number of hours filed in the employee leave setup and process another pay see if its update. don't leave a 0 there, blank it out.

  • Debbie McPhersonDebbie McPherson Member Posts: 50

    ☺️Fabulous - that worked a treat! Thank you!!!!

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