Payroll error - Reckon Account Premier

113396
113396 Member Posts: 65 Reckoner Reckoner
edited February 2021 in Reckon Accounts (Desktop)

Hi,

I am changed a staff member from casual to FT, and I am pretty sure I have changed the correct information to start leave accruals, but it does not accrue every week when I do a payrun. I have the amount to accrue set for each pay - yet it is not there when I do a payrun. Every other employee is set up the same and seems to be working.

Comments

  • Jay Jay Li
    Jay Jay Li Reckon Alumni Posts: 30 Former Reckon Staff Member Former Reckon Staff

    Hi Debbie,

    Try to blank out the Maximum number of hours filed in the employee leave setup and process another pay see if its update. don't leave a 0 there, blank it out.

  • 113396
    113396 Member Posts: 65 Reckoner Reckoner

    ☺️Fabulous - that worked a treat! Thank you!!!!

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