I worked with STP during 2019-2020 and finalised the file, so all good to that point (June 30, 2020). We are very small and only have 1 employee. I have been trying from time to time since July when the new reckon accounts hosted (Accounts 2020 R2) started - to get STP to work.
Finally today I have got past the dialog box in https://stp.reckon.com/company xxx and reached this point.
During the year when I completed the payroll runs, I saved the STP file ( which reckon creates in B; drive.
How can I ?
Add data - as per box above, when I cannot get access to the B:/ drive where the STP files are saved.
I am in this area - add data - so I can submit the stp files. I remember this area from during 2020.
Previously ( up to early July 2020) my process was:
create payrun, print payslip etc, then prepared STP file, save ( went to B directory), then process STP - which opened a fresh dialog box, and was able to directly load the file, but now this is not available to me, as I get this Microsoft error :--------
Sorry, but we’re having trouble signing you in.
AADSTS500201: We are unable to issue tokens from this API version for a Microsoft account. Please contact the application vendor as they need to use version 2.0 of the protocol to support this.
If you contact your administrator, send this info to them.
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Request Id: 288d1896-897c-457d-ba80-002ecf4d7301
Correlation Id: 22c43d23-9b80-4cd1-a5f1-9e385cd690fb
Message: AADSTS500201: We are unable to issue tokens from this API version for a Microsoft account. Please contact the application vendor as they need to use version 2.0 of the protocol to support this.
Flag sign-in errors for review: Enable flagging
If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.-------------
This is why my work around is go to stp.reckon.com ( and login with username and password) with a branch number, which I was finally able to today using a new branch number ( we don't have a branch). But cannot work out how to find/get the saved STP file that is in the B: directory to load.
Please help this has been very frustrating.