Error when uploading STP File
Hi all,
The following error message appeared when I tried to upload a STP file:
<The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value.>
I have no idea what's the error since I am doing exactly the same as before, no new employee and no change in rate.
It would be appreciated if someone could share your experience and solution.
Many thanks,
Joe
Comments
-
Hi Joe,
I'd recommend checking that you have an email address listed in the Company Information section in your file. If there is no email address listed in there, enter a valid one in and ensure there are no spaces (or other characters) before or after it.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
1 -
Good afternoon Rav,
Thanks for your response.
It is solved now.
Cheers,
Joe
1
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community