Where do I find backed up files

Wendy_10861531
Wendy_10861531 Member Posts: 1 Novice Member Novice Member
in Accounts Hosted

I have taken over from someone else in doing our accounts. I don't know where to find backed up files. They say they are in areas which are not recognized by my computer.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    They are online in the B drive, and should be downloaded to the computer. Do a search for *.qbb on your computer. Can’t you access the qbw file in the Q drive? That’s the data file you would be using

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    It depends very much on where the previous bookkeeper stored them. I always copy mine to One drive. I am not crazy enough to only have backups in one place. I also copy them to the HDD. It also depends on whether the bookkeeper backed the files up at all. I wouldn't want to assume she did.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,576 Accredited Partner Accredited Partner

    Please call me and i will help you find them.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    Or you could call me Zappy 0407744914

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    Wendy, did you get it fixed? Im still here

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