Reckon Account plus desktop

648076
648076 Member Posts: 3 Novice Member Novice Member
in Reckon Accounts (Desktop)

I am currently changing over to Reckon One and have STP from reckon accounts to lodge and it won't upload the message i get is that the stp need updating, I am a current member of reckon one which is no problems, and still have until november before the reckon accounts expires. Is this a reckon problem or ATO problem?

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,628 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Have you changed the software ID yet on the tax portal. If you haven’t and are still lodging via Reckon accounts that shouldn’t be the problem. At what stage is the message occurring?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager

    Which version of Reckon Accounts are you using?

    You will need to ensure you have Reckon Accounts 2021 with the tax table update for the current (2021/20222) financial year update installed in order to send submissions via GovConnect.

  • 648076
    648076 Member Posts: 3 Novice Member Novice Member
    https://community.reckon.com/discussion/comment/20625131#Comment_20625131

    That could be the problem Kris will check it out thanks😊the message comes up when i try to upload to the STP

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