Bug on loading Personal Plus
I have two sets of accounts on Personal Plus. For the past year I have been having trouble. If i am using my main file when I close down, Reckon loads as expected. If I have been using my secondary file when I close down the next time I load I am asked if I am new to Reckon or already a user. A small but very irritating glitch.
Comments
-
Hi @Lynne Stone
I'd recommend checking out the info in the help guide linked below. In particular the point around the file name character length. Reducing it to less than 8 characters in length should get around the behaviour you're experiencing.
Let me know how you get on.
0 -
Bingo ..... it worked. Wouldn't it be helpful if changes like this were notified. I had been using the same file name for the past 16 years with no trouble. I will have to work on my telepathic powers for the next update!
Thanks for sorting it out.
0
