Superannuation

ckinspire
ckinspire Member Posts: 45 Novice Member Novice Member
edited January 3 in Reckon Payroll

Hi does Rekon payroll calculate super for weekly paid staff. It is not coming up and one of my staff members has earned more than $450 in a month. Not sure what I have done wrong. thank Kerry

Answers

  • swakhlu01 .
    swakhlu01 . Member Posts: 482 Reckon Star Reckon Star

    @ckinspire If you have any screen shots to display (block personal details) that might help. For example YTD figures for the employee.

    Make sure the Earnings item you have selected is the default one from Payroll App and not a customised one with Superannuation disabled.

    In case there is a bug in the app I am sure the Reckon community support team will respond.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @ckinspire

    I've flicked a reply to your other post here.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

This discussion has been closed.

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