ckinspire Member Posts: 45
edited May 2022 in Reckon Payroll App & Web

Hi does Rekon payroll calculate super for weekly paid staff. It is not coming up and one of my staff members has earned more than $450 in a month. Not sure what I have done wrong. thank Kerry


  • swakhlu01 .
    swakhlu01 . Member Posts: 485 Payroll App Expert Payroll App Expert

    @ckinspire If you have any screen shots to display (block personal details) that might help. For example YTD figures for the employee.

    Make sure the Earnings item you have selected is the default one from Payroll App and not a customised one with Superannuation disabled.

    In case there is a bug in the app I am sure the Reckon community support team will respond.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,094 Community Manager Community Manager

    Hi @ckinspire

    I've flicked a reply to your other post here.

This discussion has been closed.