Reckon Accounts Personal Plus 2021 - 'damaged scheduled transactions
I keep having to Validate my file to removed damaged transactions, but I have to repeat this action each time I use the program. How can I 'fix' the file?
Malcolm
Comments
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I'm hoping someone might be able to help me? I'm continuing to have a problem with Personal Plus 2021 with damaged scheduled transactions, which I have to remove daily by Validating my file.
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I agree. I'm still having trouble with this as well. Transactions that havent been scheduled for years suddenly appear in the list. I too can only get rid of these many transactions by validating the file EVERY day! We use Account - Home and Business
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Try the following:
- Make a backup OR a copy of your data file set (these are the file with the same name but different file extensions such as *.QDF, *.QEL, *.QSD, etc), ensure you know where the backup or copies have been placed
- Then click on the File menu, then File Operations then Copy
- Save the copy of the file to a different location or give the copy a distinctive name
- Perform a validate on the newly created copy of the data file
- Confirm whether the problem persists
Regards,
Reckon Data Recovery Team
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Has anyone found a permanent fix for this issue.
The above recommendation worked for a while but not any more - I am always left with rogue transaction that I cannot edit or delete.
I am wondering if I pay to have technical support look at my file if I will get a permanent solution of if it would be a waste of money.
As annoying as this issue is, I still have not found any other personal finance solution which handles personal finances & investments plus produce excellent reports to give to my accountant at tax time.
Thanks,
Stephen0 -
Stephen, I still have this problem as well and have to validate the file almost daily but Reckon says there is not a glitch??
I too would change if I could find a suitable substitute product.
Jenny
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