Reckon Accounts Personal Plus 2021 - 'damaged scheduled transactions

MalO1949
MalO1949 Member Posts: 4 ✭
in Personal Plus and Home & Business

I keep having to Validate my file to removed damaged transactions, but I have to repeat this action each time I use the program. How can I 'fix' the file?

Malcolm

Comments

  • MalO1949
    MalO1949 Member Posts: 4 ✭

    I'm hoping someone might be able to help me? I'm continuing to have a problem with Personal Plus 2021 with damaged scheduled transactions, which I have to remove daily by Validating my file.

  • 672696
    672696 Member Posts: 7 ✭

    I agree. I'm still having trouble with this as well. Transactions that havent been scheduled for years suddenly appear in the list. I too can only get rid of these many transactions by validating the file EVERY day! We use Account - Home and Business

  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 982 Reckon Staff

    Try the following:

    1. Make a backup OR a copy of your data file set (these are the file with the same name but different file extensions such as *.QDF, *.QEL, *.QSD, etc), ensure you know where the backup or copies have been placed
    2. Then click on the File menu, then File Operations then Copy
    3. Save the copy of the file to a different location or give the copy a distinctive name
    4. Perform a validate on the newly created copy of the data file
    5. Confirm whether the problem persists

    Regards,

    Reckon Data Recovery Team

    Data Services Tip - Try this first before requesting a data service

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