Yodlee Not Reauthenticating Bank Feeds

Question

The Bank Feed Management page in Reckon One is asking me to re-authenticate my Yodlee bank feeds.  When I do that it just gets stuck (an endless spinning circle) and eventually ends up logging me out of Reckon One altogether.  This happens on Chrome, Edge and Firefox.  Is this a known fault, and is there a solution?

Julian1961 · Answer

Hi Rav,

Thanks for that.  No I haven't been given a case number, but I've tried to lodge two support tickets without success.

Kind regards,

Julian.

Rav · Answer

Hmm sorry to hear that, have you been given a case number at all? If so shoot it over and I'll see if I can chase it up.

But yes Reckon One does have a phone based tech support team on 1300 756 663

Julian1961 · Answer

I have sent two requests via email but nobody has got back to me.  Is there a phone number I can call?