log in help

Tanyajones

i have done all the trying to get username and it says sending to my email, but nothing appears, i only have 1 email for this account and also only myself and accountant using this account, so please fix i am sick of being run around in circles and not being able to get my accounts done is frustrating, more warning should of been given before the change.

Datarec

Hi @Tanyajones

If you have not yet contacted the Hosted Technical Support Team and still require assistance with determining your username, please contact the Hosted Technical Support Team.

Provide them with:

Your Company Name: _______

Your Hosted User ID: ________

Email Address: ___________ (one that you believe is linked to the Hosted User ID that you normally used to login to the Hosted platform)

They can then confirm whether that email address is linked to that Hosted User ID and if not, then assist you further.

Technical support

1300 756 663

Mon – Fri: 9am – 6pm

Sat – Sun: 9am – 4pm

Accounts Hosted

Customer service

1800 732 566

Mon – Fri: 8.30am – 6pm

Reckon Accounts Hosted