Can the bounce cc of payslip emails be addressed?
I send out payslips via email. Reckon advises that the bookkeeper needs to put themselves as a cc on the payslip email to be certain that the email has been sent by the Reckon server. This advice has been followed.
I then receive a bounce advice from bouncenotification@reckon to advise the email cc to the bookkeeper is blocked by spamcop and possibly the email to the employee?
Notification Type: Bounce
Bounce Type: Transient
The email was not sent to
Reason: smtp; 554 5.7.1 Service unavailable; Client host [220.127.116.11] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?18.104.22.168
If unsure about the error above, first check that the email address being sent to is correct.
You can try sending the email again after fixing any issue identified above.
Please do not reply to this email address as it was sent from an unattended mailbox.
The advice on the spamcop webiste ( https://www.spamcop.net/bl.shtml?22.214.171.124 ) is that the administrator of the mail server has to address the bounce problem. The administrator would be Reckon. The same problem happens every fortnight when the pay slips are sent by email.
Can this be rectified?
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