Accounts Enterprise 2022 Activation - Keeps Asking

minoadminmaskill

We have just moved our Reckon to a New Server running Windows Server 2022

when we open our File it asks for activation, we go though the procedure and put in the Activation Code, it says "Congratulations, Reckon Accounts is now activated."

I Switch the file to Multiuser it asks me to activate again, Go though procedure and get the Activated Message

I go to close Reckon Accounts and it asks me to activate again

I open the reckon file from a Desktop PC it asks me to activate, i again go though the procedure and it says activated.

I can close and reopen and it doesn't ask to activate

i go back to the server and open the file it asks to activate again.

the desktop is still activated.

Datarec

Did you use a specific installation type?

https://help.reckon.com/article/kjv5mkdxjv-kba-5725-guides-on-installing-reckon-accounts-business-in-the-multi-user-environment

Can you clarify the installation scenario used on the server computer:

1) Install Reckon Accounts with the Company File Server

2) Install Reckon Accounts Only

3) Install Reckon Accounts Company file Server Only

Did you then install the Reckon Accounts software on the local desktop computer?

Can you clarify the installation scenario used on the desktop computer:

1) Install Reckon Accounts with the Company File Server

2) Install Reckon Accounts Only