PAYG withholding is calculating incorrectly on a termination payment - Reckon One.

Zandra Mathieson
Zandra Mathieson Member Posts: 7 ✭
in Reckon One

Good afternoon.

I am trying to process a final pay for an employee who has resigned. Unfortunately she has worked for 1 day in the payroll cycle (fortnightly).

My final wages & allowances figures are all coming through ok for the one day she worked in the pay cycle. But when I go to include the payout for her annual leave, all of a sudden, the system goes haywire & tells me that the PAYG withholding on the payment is $3,400, which based on her circumstances means she's getting a negative pay!

She only has 8 hours of annual leave + the 0.6 odd that she accrues for the one day she works in the fortnight. No matter what I do, I can't seem to fix the issue!

Has anyone else had a similar issue & can provide me with a solution????

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,705 Community Manager Community Manager

    Hi Zandra

    This sounds a tad strange but it's hard to say the cause without taking a closer look at your setup. If give our technical support team a call on 1300 756 663 one of our technicians can check this out for you

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