Unable to save to PDF after 2023 R1 Update

KYLIE TANNER
KYLIE TANNER Member Posts: 16 Reckoner Reckoner
in Reckon Accounts (Desktop)

Updated to Reckon Accounts 2023 R1. Now unable to save to PDF, get this error:


Problem: Reckon Accounts could not save your form as a PDF file.

Do one or more of the following:

- Trying saving the form again

- Close all other open programs and then try to save the form again

- If the form does not display correctly in print preview, this could indicate a printing problem.

I am able to print with no issues.

I am unable to email directly from Reckon Accounts, presume due to not being able to attach the PDF to the email correctly. Reckon aborts when trying to perform this function.

Please help. Kylie

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