Payroll Liability Cheque Duplicated

Jocelyn Member Posts: 40
edited November 13 in Reckon Accounts (Desktop)

On Reconciliation of our bank accounts we have come across a payroll liability cheque that has been duplicated.

Two cheques have been created for the same amount however after voiding the cheque now our liabilities are out by that amount! I have looked at the audit trail and can see they are about an hour and half apart.

How can this happen ? What can we do?

We use Reckon Accounts Premier Edition 2023


  • Jocelyn
    Jocelyn Member Posts: 40

    Has anyone else had this problem?