Payslips not being received

Coorarabox1
Coorarabox1 Member Posts: 32 Reckoner Reckoner
edited January 2024 in Reckon Payroll

I have just entered 2 pay runs (for last week and this week) and it says the payslips have been emailed to employees and to me. I have not received it - am unable to check with employees today. Is there something I need to change in my checklist?

Judi

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Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,615 Reckon Community Manager Community Manager

    @Coorarabox1

    Hi there Judi

    Check out the below info from our Payroll Premier ➡️ Reckon Payroll FAQ linked below -

    🔴 I am sending payslips but they are not being received, why?

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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