Can I use the same authenticator that i use for payroll for MFA?

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Vicki Jonas
Vicki Jonas Member Posts: 14

Can I use the same authenticator that i use for payroll for MFA?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,032 Community Manager Community Manager
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    Hi @Vicki Jonas

    Which authenticator do you use currently? If its a mobile app such as Google Authenticator or SMS then yes they can support multiple entries.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Vicki Jonas
    Vicki Jonas Member Posts: 14
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    I have these two - the first one i use through reckons hosted for payroll & the second is for microsoft. Can I use either or any of these two?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,032 Community Manager Community Manager
    edited April 15
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    Yes you certainly can. I'd suggest using the same app that you're using for accessing GovConnect for Hosted as well so that way both Reckon MFA's are in the same place.

    When you open the Google Authenticator app you should see a + symbol which will allow you setup & add a second account entry for MFA to the app.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Vicki Jonas
    Vicki Jonas Member Posts: 14
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    Thankyou much appreciated.