Can I use the same authenticator that i use for payroll for MFA?

Vicki Jonas
Vicki Jonas Member Posts: 14 Reckoner Reckoner
in Accounts Hosted

Can I use the same authenticator that i use for payroll for MFA?

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Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @Vicki Jonas

    Which authenticator do you use currently? If its a mobile app such as Google Authenticator or SMS then yes they can support multiple entries.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Vicki Jonas
    Vicki Jonas Member Posts: 14 Reckoner Reckoner
    Authenticators.jpeg

    I have these two - the first one i use through reckons hosted for payroll & the second is for microsoft. Can I use either or any of these two?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited April 15

    Yes you certainly can. I'd suggest using the same app that you're using for accessing GovConnect for Hosted as well so that way both Reckon MFA's are in the same place.

    When you open the Google Authenticator app you should see a + symbol which will allow you setup & add a second account entry for MFA to the app.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Vicki Jonas
    Vicki Jonas Member Posts: 14 Reckoner Reckoner

    Thankyou much appreciated.

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