MFA on shared terminal

Sam_9269607

How do I set up MFA on a shared terminal where different people will be accessing it?

Alexander McKeown

Dear @Sam_9269607 ,

MFA is for one phone number per license in this situation.

If you have multiple people accessing Hosted, please remember that there can be only one user per license.

In this instance, if you wish to have more users accessing Hosted, you may want to consider adding more licenses.

Otherwise, we cannot advise on setting up MFA for multiple users.

Kind regards,

Alexander McKeown

Sam_9269607

So If we have a shared terminal, eg on our shop counter, where different people will be using it depending on who is in the shop, how do we proceed?

We already have multiple licenses for all our users, and two for our counter terminals.

Rav

Hi @Sam_9269607

Once MFA becomes mandatory for Reckon Accounts Hosted next month, it will only appear once in a 24 hour period for the specific user that has logged in. Once the user has successfully passed MFA for their specific login/licence it won't appear again for another 24 hours.

Sam_9269607

I understand that. But as I stated, it is a common shop counter terminal, and multiple people will be using it when we have customers. They will all need to have the ability to pass the MFA when they are on duty.